Unable to Use Computer Use
Open 💬 2 comments Opened Jun 19, 2026 by youfu0922-collab
💡 Likely answer: A maintainer (github-actions[bot], contributor)
responded on this thread — see the highlighted reply below.
在 Windows 版 Codex 使用 Computer Use 時，執行環境持續無法啟動。
錯誤訊息：
windows sandbox failed: runner error: CreateProcessAsUserW failed: 5
node_repl kernel exited unexpectedly
已嘗試：
- 重設執行環境。
- 完全關閉並重新啟動 Codex。
- 多次重新執行 Computer Use。
- 仍會穩定重現相同錯誤。
預期結果：
Computer Use 應能正常啟動並列出可操作的 Windows 應用程式。
實際結果：
啟動時立即因 CreateProcessAsUserW failed: 5 結束，無法操作瀏覽器。
2 Comments
English translation:
When using Computer Use in the Windows version of Codex, the execution environment consistently fails to start.
Error message:
windows sandbox failed: runner error: CreateProcessAsUserW failed: 5
node_repl kernel exited unexpectedly
Tried:
Expected result:
Computer Use should start normally and list the operable Windows applications.
Actual result:
On startup, it immediately exits due to CreateProcessAsUserW failed: 5, making it impossible to operate the browser.
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