bowser control stop working - no-active-thread-019ee563-9e8c-74a2-bd50-e8e07a57aa97

What version of the Codex App are you using (From “About Codex” dialog)?

26.616.4196.0

What subscription do you have?

Pro

What platform is your computer?

Hi. I upgraded to Pro because Codex Desktop previously controlled the in-app browser and executed real workflows for me: FrontDesk Master, Booking.com Extranet, WhatsApp Web, Stripe, and webmail/Roundcube. Now Codex can see that the browser is open and can see the current URL, but it has no tool to click/type/interact with the browser. This breaks the main reason I subscribed. Can you investigate why browser control is missing and how to restore it? If it cannot be restored, I would like to discuss cancellation/refund options.

What issue are you seeing?

Hi. I upgraded to Pro because Codex Desktop previously controlled the in-app browser and executed real workflows for me: FrontDesk Master, Booking.com Extranet, WhatsApp Web, Stripe, and webmail/Roundcube.

Now Codex can see that the browser is open and can see the current URL, but it has no tool to click/type/interact with the browser. This breaks the main reason I subscribed.

Can you investigate why browser control is missing and how to restore it? If it cannot be restored, I would like to discuss cancellation/refund options.

What steps can reproduce the bug?

Feedback ID: no-active-thread-019ee563-9e8c-74a2-bd50-e8e07a57aa97

What is the expected behavior?

_No response_

Additional information

_No response_