Computer Use unavailable on Windows: sandboxPolicy missing
Open 💬 3 comments Opened Jun 20, 2026 by optik8
019ee6a7-cb73-70a2-ae48-a4598cbdaacc
Environment
- OS: Windows 11
- Codex app version: 26.616.41845
- Computer Use plugin: installed and enabled
Issue
Computer Use fails before it can detect or access any application.
Steps to reproduce
- Restart Codex.
- Start a new thread.
- Invoke
@Computerand ask it to interact with a visible application, for example Calculator or SolidWorks.
Actual result
The first attempts failed with:
codex/sandbox-state-meta: missing field sandboxPolicy
Later attempts returned:
Computer control is unavailable for this action.
The same issue occurs with both SolidWorks and Calculator. No application is detected, modified, or saved.
Expected result
Codex should request permission for the visible target application and then interact with it.
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