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Codex Issues / #29641

Record & Replay unavailable because managed Computer Use service fails to spawn

Open 💬 2 comments Opened Jun 23, 2026 by Eason0in
💡 Likely answer: A maintainer (github-actions[bot], contributor) responded on this thread — see the highlighted reply below.

Summary

Record & Replay is not available in the Codex app plugin list/installable plugin list, and the desktop app logs repeatedly show the managed Computer Use service failing to start.

Environment

  • Codex Desktop app: 26.616.71553
  • Codex CLI: 0.142.0
  • macOS: 26.5.1 (25F80)
  • Machine architecture: x86_64
  • Codex bundle id: com.openai.codex

What I checked

  • ~/.codex/requirements.toml does not exist.
  • ~/.codex/config.toml does not set features.computer_use = false.
  • Relevant macOS TCC permissions for com.openai.codex are allowed:
  • kTCCServiceAccessibility: auth_value=2
  • kTCCServiceScreenCapture: auth_value=2
  • kTCCServiceListenEvent: auth_value=2
  • Full Disk Access is not granted, but the Record & Replay docs only mention Computer Use availability/enabled.
  • Browser Use resolves as available in logs:
  • browser_use_availability_resolved available=true browserPane=true platform=macOS reason=available release=26.616.71553
  • The installed bundled plugin marketplace currently only includes browser, chrome, and latex; it does not include record-and-replay or computer-use.

Install attempts

$ codex plugin add record-and-replay@openai-bundled --json
Error: plugin `record-and-replay` was not found in marketplace `openai-bundled`

$ codex plugin add record-and-replay@openai-curated --json
Error: plugin `record-and-replay` was not found in marketplace `openai-curated`

$ codex plugin add computer-use@openai-bundled --json
Error: plugin `computer-use` was not found in marketplace `openai-bundled`

Relevant log

The latest failing desktop log line is:

2026-06-23T14:27:47.148Z warning Failed to reconcile managed Computer Use service appshotsEnabled=true errorMessage="Failed to spawn managed Computer Use service" errorName=Error errorStack="Error: Failed to spawn managed Computer Use service\n    at gl.ensureServicePidForEnabledFeatures (/Applications/Codex.app/Contents/Resources/app.asar/.vite/build/main-cC-d0ezP.js:285:8495)\n    at async /Applications/Codex.app/Contents/Resources/app.asar/.vite/build/main-cC-d0ezP.js:285:7467" nodeReplEnabled=false

I also found an earlier log where the bundled marketplace request included these plugin names, but the request timed out:

marketplacePluginNames=["browser","chrome","computer-use","record-and-replay","latex"]

After restart and permission setup, the current bundled marketplace snapshot only reports 3 plugins.

Expected behavior

Record & Replay should be available on macOS when Computer Use is enabled and permissions are granted, or the app should show a clear reason why Record & Replay / Computer Use is unavailable.

Actual behavior

Record & Replay is unavailable in the plugin list and installable plugin list, and the managed Computer Use service fails to spawn.

View original on GitHub ↗

2 Comments

github-actions[bot] contributor · 2 months ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

  • #29574
  • #29422
  • #29101

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Eason0in · 2 months ago

Additional diagnosis from the affected x64 macOS machine:

The installed app bundle does contain bundled plugin payloads, but not the Computer Use / Record & Replay ones:

/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins
  browser/
  chrome/
  latex/
  sites/

These expected paths are absent:

/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/computer-use
/Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins/record-and-replay
/Applications/Codex.app/Contents/Resources/Codex Computer Use.app
/Applications/Codex.app/Contents/MacOS/SkyComputerUseService
~/.codex/computer-use/Codex Computer Use.app

The bundled marketplace manifest inside the app only lists sites, browser, chrome, and latex.

The installed @oai/sky package includes macOS client code and an x86_64 native/sky.node, but its macOS native-pipe client tries to connect to the Computer Use service socket and, if unavailable, asks the host service to ensureService for computer-use or launches either:

~/.codex/computer-use/Codex Computer Use.app
com.openai.sky.CUAService

Since the helper app/service bundle is not present on this Intel/x64 installation, the observed error is consistent with a Desktop x64 packaging/release artifact issue rather than a local permissions or config issue.

The public openai/codex repo appears to contain the CLI/app-server/plugin manager side, including references to computer-use@openai-bundled, but not the Electron Desktop packaging pipeline or the missing macOS Computer Use service artifact. A root fix likely needs the x64 Desktop release bundle to include the x86_64-compatible Computer Use service/plugin payload, or the app should explicitly hide/disable the feature on x64 builds with a clear unsupported message.