My usage quota is decreasing for no reason

Open 💬 8 comments Opened Jun 23, 2026 by jiarong6212545-pixel
💡 Likely answer: A maintainer (github-actions[bot], contributor) responded on this thread — see the highlighted reply below.

What version of the Codex App are you using (From “About Codex” dialog)?

26.616.71553 • 发布于 Jun 23, 2026

What subscription do you have?

pro

What platform is your computer?

macos

What issue are you seeing?

在使用过程中,我没有在运行的对话,但是额度在疯狂减少以至于我现在已经快归零来没法工作了,我订约是pro*5的,应该是够我使用的,但是不知道为什么在减少

What steps can reproduce the bug?

Feedback ID: 019ef549-56b5-74f3-83ec-11b511c8e438

What is the expected behavior?

给我吧额度重制一下

Additional information

_No response_

View original on GitHub ↗

8 Comments

github-actions[bot] contributor · 27 days ago

English translation:

What version of the Codex App are you using (From “About Codex” dialog)?

26.616.71553 • Released on Jun 23, 2026

What subscription do you have?

pro

What platform is your computer?

macos

What issue are you seeing?

While using it, I did not have any conversations running, but my quota was dropping rapidly, to the point that it is now almost zero and I can no longer work. My subscription is pro*5, which should be enough for my usage, but I do not know why it is decreasing.

What steps can reproduce the bug?

Feedback ID: 019ef549-56b5-74f3-83ec-11b511c8e438

What is the expected behavior?

Please reset my quota.

Additional information

_No response_

<!-- codex-issue-translator -->

github-actions[bot] contributor · 27 days ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

  • #28908
  • #29587
  • #29195
  • #28694
  • #28896

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usamto · 27 days ago

My credits are also being raped for the lack of a better word - Two prompts this morning and I had to reset my usage. I did because I need to keep working, and then after resetting for the 2nd time in less than an hour, I put in one prompt and usage is gone again - tried openai support which is useless

m1337v · 27 days ago

Something is off. Since last week i had to reset usage 2x but never even hit 5h usage until today where i only moderately worked. The tasks didn't even take codex a long time. I never had that before
This is on a Pro 20x account

<img width="697" height="209" alt="Image" src="https://github.com/user-attachments/assets/f3d2b847-8d3c-4a5b-95ad-7075bee921a8" />

usamto · 27 days ago

Let us know if anyone in this thread manages to get answers from OpenAI please

faction-hash · 26 days ago

I think this might actually be a bug, because the context seems to get completely wiped out after just two messages. However, when I use the 5.4 Mini model, it lasts significantly longer—which makes me wonder if the behavior is intentionally engineered rather than a glitch.

To investigate further, I complained about this issue about a week ago and was given extra tokens, but those were also depleted quickly. I also tested it on a brand-new account and exhausted its entire credit limit, which was only 3 million tokens. In contrast, my older account has a total limit of 7.2 billion tokens. Given such a massive discrepancy between accounts, I strongly suspect this is a bug.

jiarong6212545-pixel · 26 days ago

官方也不出来解释一下,我觉得这个问题应该不是我的个例,应该有很多的人都遇到这个问题

m1337v · 26 days ago

This is just ridiculous now. 5.5xhigh on fast, on a Business Plan (equivalent to Plus).
After just one single prompt which was a simple bugfix, not even a new feature or anything the 5h quota got drained completely and weekly drained 18%. This for such a simple thing and was just a work of just ~4min.
<img width="713" height="200" alt="Image" src="https://github.com/user-attachments/assets/2030ebb2-ddbe-456a-9510-4b8897d3569c" />

Addendum:
I reverted the commit and gave the same exact prompt and codebase to Claude Opus 4.8 and used only 4%. Something definitely very wrong on your side. Usually it's Claude draining limits like crazy. This was on Claude Teams which should be equivalent to the Business plan.
<img width="377" height="377" alt="Image" src="https://github.com/user-attachments/assets/7cfdd6b4-07b8-40b2-9765-0056ab356427" />