Computer Use plugins unavailable on Windows Codex app despite Plus account and latest update

What version of the Codex App are you using (From “About Codex” dialog)?

Version 26.623.42026

What subscription do you have?

ChatGPT Plus

What platform is your computer?

Microsoft Windows NT 10.0.26200.0 x64

What issue are you seeing?

In Codex Windows app, Settings → Computer use shows:

“Computer Use plugins unavailable”

There is no Install button and no way to enable Computer Use.

I am signed into the correct ChatGPT Plus account, and I have already updated the Codex app. The “Always-allowed apps” section also shows “None yet”.

This looks different from the documented setup flow, where Computer Use settings should allow installing the Computer Use plugin before asking Codex to operate desktop apps.

Feedback ID:
no-active-thread-019f0d31-8d84-7270-903d-aa3f5177999

What steps can reproduce the bug?

1. Open Codex Windows app.
2. Sign in with my ChatGPT Plus account.
3. Confirm Codex app is updated to Version 26.623.42026.
4. Open Settings.
5. Go to Computer use.
6. Observe that the Control section says:

“Computer Use plugins unavailable”

1. No Install button is shown.
2. “Always-allowed apps” shows “None yet”.

Feedback ID:
no-active-thread-019f0d31-8d84-7270-903d-aa3f5177999

What is the expected behavior?

The Computer use page should either:

1. Show an Install button for the Computer Use plugin, as described in the Codex Computer Use documentation, or
2. Clearly explain why Computer Use is unavailable for my account, region, workspace, platform, or subscription.

Currently it only says “Computer Use plugins unavailable”, with no explanation or next step.

Additional information

I am trying to use Codex Computer Use on Windows so Codex can operate desktop apps/browser workflows. The issue happens before any Windows permission prompt or plugin installation step.

Screenshots attached:

• Codex profile showing ChatGPT Plus account
• Settings → Computer use showing “Computer Use plugins unavailable”
• Feedback uploaded dialog with Feedback ID

Please confirm whether this is:

• an account eligibility / rollout issue,
• a plugin availability issue,
• a workspace/admin restriction,
• or a Windows Codex app bug.

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