Unusually high codex usage

What version of the Codex App are you using (From “About Codex” dialog)?

Version 26.623.42026 • Released 27 Jun 2026

What subscription do you have?

Plus

What platform is your computer?

Windows

What issue are you seeing?

Reference ID: 019ed4f0-8b63-79e0-ac27-3c2ca17e5129

Hi OpenAI Support Team,

I want to raise an issue regarding unusually high Codex usage consumption on my account.

I have noticed that my Codex usage is draining much faster than before. Earlier, a typical Codex usage/session used to reduce my weekly usage by around 12–14%. However, in my last usage, the weekly usage suddenly dropped from around 35% to 1% in a single 5 hr usage, which seems unusually high.

Now I noticed another issue: even before the actual conversation/work properly started, my 5-hour usage limit dropped to around 86% in one go, right after the first message without doing any activity. This looks abnormal because there was no heavy task or extended interaction at that point.

Request you to please investigate the following:

1. Whether Codex usage is being calculated correctly for my account.
2. Why a single usage caused such a large drop compared to previous usage patterns.
3. Why the 5-hour usage limit dropped heavily even before meaningful conversation/work started.
4. Whether there is any bug, stuck session, background process, or incorrect usage accounting affecting my account.
5. Whether the usage can be reviewed and corrected if it was charged incorrectly.

This is making Codex difficult to use, because the usage limit is getting exhausted far faster than expected. Please check the logs linked to the above reference ID and confirm why this happened.

Thanks.

What steps can reproduce the bug?

Usage limit is unusally high

What is the expected behavior?

_No response_

Additional information

_No response_