Codex Desktop cannot create active thread on Windows

Open 💬 2 comments Opened Jun 30, 2026 by joseferocheita-dotcom

What version of the Codex App are you using (From “About Codex” dialog)?

26.623.70822

What subscription do you have?

PLUS

What platform is your computer?

Windows 11

What issue are you seeing?

Title:
Codex Desktop cannot create active thread on Windows

Description:

Codex Desktop Version:
26.623.70822

Windows 11
ChatGPT Plus

Every message fails immediately with:

"No se puede enviar el mensaje"

The performance trace generated the following incident id:

no-active-thread-019f1995-a586-7c21-b0d6-09d3be931158

The application starts correctly.
Models are available.
WSL2 works.
Ubuntu 24.04 is installed.
Node.js is installed.

The error happens even in a brand new chat with a simple message such as "Hello".

What steps can reproduce the bug?

Uploaded performance trace: no-active-thread-019f1995-a586-7c21-b0d6-09d3be931158

What is the expected behavior?

When i want to make a dialog with the model it gives the error: It cant send the message , Loading..

Additional information

_No response_

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