Windows Codex app missing Codex mobile / remote control pairing entry

Open 💬 4 comments Opened Jul 2, 2026 by Hoshi-tiger
💡 Likely answer: A maintainer (github-actions[bot], contributor) responded on this thread — see the highlighted reply below.

Windows Codex app is missing Codex mobile / remote control pairing entry.

Version: OpenAI.Codex 26.623.11225.0
Platform: Windows, Microsoft Store version
Account: ChatGPT Plus personal account
Feedback ID: 019f2106-c13f-7622-a6ab-63892dd1bee0

Expected:
The desktop app should show “Set up Codex mobile”, “Remote Control”, a pairing code, QR code, or an option to allow mobile devices to connect.

Actual:
The ChatGPT mobile app has Codex and asks me to get a pairing code from the Codex desktop app, but the Windows desktop app does not show any mobile pairing or remote control option.

Settings > Connections only shows SSH connections.
Settings > Computer Control only shows local app control permissions.

I have already tried:

  • Checked Microsoft Store updates
  • Confirmed the app is on the latest version
  • Restarted Codex
  • Switched UI language to English
  • Confirmed the same ChatGPT account is used
  • Submitted in-app feedback

Feedback ID:
019f2106-c13f-7622-a6ab-63892dd1bee0

View original on GitHub ↗

4 Comments

github-actions[bot] contributor · 1 month ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

  • #30372

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Hoshi-tiger · 1 month ago

Update: the remote control entry now appears in the Windows app, but enabling it still fails with:

Could not enable remote control. Please ensure only one instance of Codex is running.

This happens immediately after rebooting Windows and opening Codex once. I also tried repairing the Microsoft Store app successfully, then rebooted again, but enabling remote control still fails with the same error.

Process inspection after launching Codex once shows multiple Codex.exe processes started together, which appear to be normal app child processes rather than multiple user-launched instances.

shihhuang · 1 month ago

Facing the same issue - the Codex Mobile feature disappeared after update

rnett · 18 days ago

Bump, this is still an issue.