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Codex Issues / #31160

Computer Use unavailable on Intel macOS: x64 package lacks macOS service app

Open 💬 1 comment Opened Jul 5, 2026 by wushijie7866

What version of the Codex App are you using (From “About Codex” dialog)?

Codex app 26.623.101652, build 4674

What subscription do you have?

Personal account

What platform is your computer?

Darwin 22.6.0 x86_64 i386; macOS 13.7.8 (22H730); MacBook Pro 13-inch 2020 Intel Core i5

What issue are you seeing?

Computer Use and Record & Replay are documented as available in the Codex app on macOS in supported regions, but they are unavailable on this Intel Mac.

The installed official x64 Codex app package does not include the macOS Computer Use plugin/service bundle. The Apple Silicon packages do include the plugin/service, but the service executable is arm64-only, not universal, so it cannot run on Intel macOS.

Observed locally:

  • Settings does not provide a usable Computer Use install path on this Intel Mac.
  • Record & Replay is not available.
  • Installed openai-bundled plugins are only browser, chrome, latex, and sites.
  • Missing from the x64 package: computer-use, record-and-replay, Codex Computer Use.app, and SkyComputerUseService.
  • ~/.codex/computer-use contains only config.json and no Codex Computer Use.app.

Relevant log line:

Failed to reconcile managed Computer Use service appshotsEnabled=true errorMessage="Failed to spawn managed Computer Use service" nodeReplEnabled=false

What steps can reproduce the bug?

  1. Install the official Intel Codex app from https://persistent.oaistatic.com/codex-app-prod/Codex-latest-x64.dmg or the x64 appcast package.
  2. Open Codex on Intel macOS 13.7.8.
  3. Try to set up Computer Use / find Record & Replay.
  4. Inspect the installed app bundle under /Applications/Codex.app/Contents/Resources/plugins/openai-bundled/plugins.
  5. Compare official public packages from the prod and beta appcasts.

Package checks performed:

Result: entries 10594, computer-use-plugin False, record-and-replay False, service-count 0.

Result: entries 10548, computer-use-plugin False, record-and-replay False, service-count 0.

  • prod arm64 latest and older prod/beta arm64 packages do include plugins/openai-bundled/plugins/computer-use/Codex Computer Use.app/Contents/MacOS/SkyComputerUseService, but lipo reports the service is a non-fat arm64 executable.

Example arm64 service result:

Mach-O 64-bit executable arm64
Non-fat file: architecture: arm64

What is the expected behavior?

Computer Use should either be installable and usable on Intel macOS, or the app/docs should clearly state that Computer Use and Record & Replay require Apple Silicon on macOS.

Ideally, please publish an official x86_64 or universal macOS Computer Use service/plugin in the x64 Codex package, or provide an official Intel-compatible install path.

Additional information

Copying the Apple Silicon plugin/service into the Intel x64 app does not solve this. The macOS Computer Use service is a native Mach-O executable. lipo can combine architecture slices only when both slices already exist; it cannot translate an arm64-only binary into x86_64. Rosetta works in the opposite direction on Apple Silicon Macs and does not allow Intel Macs to run arm64 macOS binaries.

Checked official docs:

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