Intel Mac regression: Remote Control authorization fails before QR generation and App Snapshot always fails

What version of the Codex App are you using (From “About Codex” dialog)?

Codex: 26.623.101652

What subscription do you have?

ChatGPT Plus

What platform is your computer?

Darwin 25.5.0 x86_64 i386

What issue are you seeing?

Summary

On a native Intel Mac, two Computer Control related features consistently fail:

1. Remote Control cannot be enabled.
2. App Snapshot cannot be attached.

The failures appear to happen before the actual initialization process.

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Environment

• Codex: 26.623.101652
• macOS: 26.5.2 (25F84)
• Hardware:
• Native Intel MacBook Pro
• NOT Apple Silicon
• NOT running under Rosetta

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Issue 1: Remote Control

Steps to reproduce

Settings

→ Connections

→ Control this Mac

→ Click "Allow"

Expected

A pairing QR code (or pairing code) should be generated.

Actual

Immediately shows:

Unable to enable remote control. Please try again.

The QR code never appears.

The process never reaches the pairing stage.

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Issue 2: App Snapshot

Whenever attempting to attach an App Snapshot, Codex immediately displays:

Unable to attach app snapshot.

This happens every time.

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What has already been verified

• Latest Codex version installed
• Native Intel Mac
• Same OpenAI account
• VPN tested
• Re-login tested
• App signature verified

codesign:

valid on disk
satisfies its Designated Requirement

spctl:

accepted
source=Notarized Developer ID

No installation or notarization issues were found.

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Logs

System logs show:

• UIIntelligenceSupport agent starts successfully.
• No TCC permission denial.
• No ScreenCapture permission denial.
• No Remote Control authorization errors appear.

The failure seems to occur before Computer Control initialization.

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Additional observations

Both failures affect Computer Control related functionality:

• Remote Control
• App Snapshot

Other features work normally:

• Chat
• Git
• MCP
• CLI
• Login
• Model access

This makes it appear that only the Computer Control subsystem is failing.

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If additional diagnostics are needed, I'm happy to provide logs or test builds.

<img width="1346" height="784" alt="Image" src="https://github.com/user-attachments/assets/cf8a630a-b8b4-4215-bcde-8a36e0475fe5" />

<img width="1438" height="804" alt="Image" src="https://github.com/user-attachments/assets/79ab2c7e-6be5-44e1-9e55-2c9f1b856afe" />

What steps can reproduce the bug?

Feedback ID: no-active-thread-019f3180-416d-7ca0-a1a6-d7e79497f615

What is the expected behavior?

Bug 1 - Remote Control

1. Launch Codex.
2. Open Settings.
3. Go to Connections.
4. Click "Control this Mac".
5. Click "Allow".

Result:
Codex immediately shows:
"Unable to enable remote control. Please try again."

No pairing QR code is generated.

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Bug 2 - App Snapshot

1. Launch Codex.
2. Start any conversation.
3. Click "App Snapshot".
4. Select any application or window.

Result:
Codex immediately shows:
"Unable to attach app snapshot."

The snapshot is never attached.

Additional information

_No response_