Windows Codex Desktop 26.623.13972.0 freezes when clicking Add file button

Resolved 💬 2 comments Opened Jul 6, 2026 by Harego-Code Closed Jul 6, 2026

What version of the Codex App are you using (From “About Codex” dialog)?

Windows Codex Desktop version: 26.623.13972.0 Package: OpenAI.Codex_26.623.13972.0_x64__2p2nqsd0c76g0 Install source: Microsoft Store / msstore Store package ID: 9PLM9XGG6VKS ## Problem Codex Desktop freezes immediately when I click the Add file / attachment button. No file picker appears. After clicking the button once, the app becomes unresponsive. When I interact with the window again, Windows shows the white title bar with "Not Responding". ## Steps to reproduce 1. Open Codex Desktop on Windows. 2. Start a new empty chat. 3. Click the Add file / attachment button. 4. No file picker opens. 5. Codex becomes unresponsive. ## Expected behavior The file picker or attachment menu should open. ## Actual behavior Codex freezes immediately and Windows reports "Not Responding". ## What I already tried - Reinstalled Codex Desktop. - Same issue after reinstall. - After reinstall, the app was still logged in and had the same state. - Backed up %USERPROFILE%\.codex. - Renamed %USERPROFILE%\.codex temporarily. - Renamed local package data temporarily: C:\Users\Harry\AppData\Local\Packages\OpenAI.Codex_2p2nqsd0c76g0 - Started Codex with fresh local state. - Same issue persists. - Other apps open the Windows file picker normally. - The issue is specific to Codex Desktop. ## Workaround Using file paths in the prompt works, but the Add file button is unusable.

What subscription do you have?

openai/codex: 🖥️ Codex App Bug

What platform is your computer?

Environment OS: Windows Codex Desktop version: 26.623.13972.0 Package: OpenAI.Codex_26.623.13972.0_x64__2p2nqsd0c76g0 Install source: Microsoft Store / msstore Store package ID: 9PLM9XGG6VKS

What issue are you seeing?

Codex Desktop freezes immediately when I click the Add file / attachment button.

No file picker appears. After clicking the button once, the app becomes unresponsive. When I interact with the window again, Windows shows the white title bar with "Not Responding".

What steps can reproduce the bug?

  1. Open Codex Desktop on Windows.
  2. Start a new empty chat.
  3. Click the Add file / attachment button.
  4. No file picker opens.
  5. Codex becomes unresponsive.

What is the expected behavior?

The file picker or attachment menu should open.

Additional information

What I already tried

  • Reinstalled Codex Desktop.
  • Same issue after reinstall.
  • After reinstall, the app was still logged in and had the same state.
  • Backed up %USERPROFILE%\.codex.
  • Renamed %USERPROFILE%\.codex temporarily.
  • Renamed local package data temporarily:

C:\Users\Harry\AppData\Local\Packages\OpenAI.Codex_2p2nqsd0c76g0

  • Started Codex with fresh local state.
  • Same issue persists.
  • Other apps open the Windows file picker normally.
  • The issue is specific to Codex Desktop.

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