Codex for Open Source Pro subscription incorrectly downgraded to Free tier

Open 💬 1 comment Opened Jul 7, 2026 by Nagi-ovo

What version of Codex CLI is running?

codex-cli 0.142.5

What subscription do you have?

Codex for Open Source (Pro access granted March 2026); account now shows "Free" tier

Which model were you using?

gpt-5.5

What platform is your computer?

Darwin 25.4.0 arm64 arm

What terminal emulator and version are you using (if applicable)?

Ghostty

Codex doctor report

not available

What issue are you seeing?

My Codex quota suddenly dropped to zero and my ChatGPT/Codex subscription was downgraded from the Pro tier to the Free tier, even though it has been less than a month since my last payment. My Pro access was granted through the "Codex for Open Source" initiative (granted March 2026). The account Settings page now shows "Free", which indicates an account-level subscription error rather than a usage-limit issue. I already opened a support ticket (Case Number: 11092347) which was escalated to a human specialist, but the issue has not been resolved yet. Several other users have reported similar downgrades on social media around the same time.

What steps can reproduce the bug?

Uploaded thread: 019f1880-f934-7cb3-bf24-97657ce1fb05

What is the expected behavior?

The account should remain on the Pro tier as granted under the Codex for Open Source program, and the Codex quota should be restored accordingly.

Additional information

<img width="497" height="110" alt="Image" src="https://github.com/user-attachments/assets/9bafd802-984e-4938-9e40-7e9e91abe655" />

<img width="484" height="362" alt="Image" src="https://github.com/user-attachments/assets/358678ab-4989-4843-9cd0-5d28a9271b3a" />

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