My Codex weekly reset appears not to have applied, or usage immediately returned to 100% with no active work.”

What version of the Codex App are you using (From “About Codex” dialog)?

Version 26.623.141536 • Released 7 Jul 2026

What subscription do you have?

Plus

What platform is your computer?

Microsoft Windows NT 10.0.26200.0 x64

What issue are you seeing?

Hi I hit a limit and I tried to use a reset but it didnt work.

Codex advised me to use a 2nd reset after a reboot but that didnt work either

I'm stuck and I need to complete this project asap, but I#m blocked until 14/07/2026

Please could you restore the 2 resets and trigger 1 from your end?

I've attached a link to a screenshot in the Additional information section, as advised by Codex.

019f39cc-3016-76d3-bfd1-bbcb74c7cd71

What steps can reproduce the bug?

Feedback ID: 019f39cc-3016-76d3-bfd1-bbcb74c7cd71

What is the expected behavior?

A reset should reset the limits back to zero usage for the 5 hour window and the weekly window.

Additional information

<img width="2561" height="1393" alt="Image" src="https://github.com/user-attachments/assets/963ab5b6-e23a-40e4-912e-fdfa4dcd84bb" />