Usage limit reset failed and my quota is gone
Open 💬 11 comments Opened Jul 8, 2026 by Elendizzie
💡 Likely answer: A maintainer (github-actions[bot], contributor)
responded on this thread — see the highlighted reply below.
What version of Codex CLI is running?
v0.143.0
What subscription do you have?
Pro
Which model were you using?
_No response_
What platform is your computer?
_No response_
What terminal emulator and version are you using (if applicable)?
_No response_
Codex doctor report
What issue are you seeing?
I had 3 usage limits and I tried to reset using Codex CLI, it failed. I thought something went wrong so I clicked reset again in the Codex App and it failed again. Now I just wasted 2 of my resets and nothing I could do. Any help or reimbursement of the resets?
What steps can reproduce the bug?
/usage and claim reset
What is the expected behavior?
_No response_
Additional information
thread ID 019eb4e4-df86-7652-982a-0847ba18d131
_No response_
11 Comments
Potential duplicates detected. Please review them and close your issue if it is a duplicate.
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I had the same issue 20 mins back, 1 reset is wasted
same here
Same on my end. It consumed the reset but did not reset the quota.
+1 Seems you, me and many others are also stuck with this - and my reset seems not to be for another 6 days so I cannot work
I hope Open AI will fix this soon. [https://github.com/openai/codex/issues/31450](url)
Other examples:
https://github.com/openai/codex/issues/31575
https://github.com/openai/codex/issues/31606
i got the same issue here
Can someone relay the message to OAI? This is insane and nobody even cares?
just got this as well from the cli... i had 2 more resets that expire soonish so i used one more from the codex app in macOS and it worked...
ChatGPT Plus, Codex Desktop on Windows.
The Usage UI shows 3 available Full resets, but using the first reset fails.
Backend log:
POST /wham/rate-limit-reset-credits/consume
HTTP 403
{"detail":{"code":"rate_limit_reset_ineligible"}}
Signing out and signing back in did not resolve it.
The reset count remains at 3 and weekly usage remains at 0%.
same
What version of Codex CLI are you using?
v0.144.4
What subscription do you have?
Plus
What platform is your computer?
macOs
Additional datapoint from an account that burned 3 banked resets in under an hour (2026-07-18, ~11:30–12:35 UTC), while status incident 01KXT44TAQQ2R0AZDDVSJGAC4H was open:
GET /backend-api/wham/usagewith a valid Codex CLI OAuth token (claims:chatgpt_plan_type=pro, issued 2026-07-17 ~21:20 UTC) and the correctchatgpt-account-idheader returnedplan_type: "free", a 30-day window, andrate_limit_reset_credits: { available_count: 0, total_earned_count: 0 }— while the UI still showed 3 banked resets as redeemable. All 3 were consumed with zero effect (rate_limit_reset_ineligiblepath).UPDATE / correction for accuracy: on this account the free plan_type turned out to be legitimate — the paid plan's billing period had ended the previous day (renewal canceled earlier in the month). So this wasn't backend entitlement misresolution here. But the defect this issue tracks still fired in full:
proa day after period end — mixed signals everywhere.Redemption must be transactional (don't consume unless the reset lands) and ineligible accounts shouldn't be offered the redeem action at all. Reported to support with full ids (cases 11695130/11695466/11695477).