Just paid 2 times and it is still saying Usage limit reached

Open 💬 12 comments Opened Jul 9, 2026 by leninmoreno-glitch
💡 Likely answer: A maintainer (github-actions[bot], contributor) responded on this thread — see the highlighted reply below.

What version of the Codex App are you using (From “About Codex” dialog)?

26.623.141536

What subscription do you have?

Plus

What platform is your computer?

Windows

What issue are you seeing?

Just paid 2 times and it is still saying Usage limit reached

What steps can reproduce the bug?

Feedback ID: no-active-thread-019f4813-2849-7911-aebd-341255e87f3a

What is the expected behavior?

_No response_

Additional information

_No response_

View original on GitHub ↗

12 Comments

github-actions[bot] contributor · 11 days ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

  • #30772
  • #30438
  • #31415

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mohamedibrahimelshamy-bit · 11 days ago

Same issue

Invoice | #FMGYQZJB-0004

Feedback ID
no-active-thread-019f4812-6372-7773-a2d0-128071538304

mohamedibrahimelshamy-bit · 11 days ago

hey @leninmoreno-glitch quick workaround for now

Open ChatGPT app on your phone -> Codex -> Send a message from there in a new or an old session, and magically Codex will start working. The out of credits message will still remain though.

Super buggy launch imo

leninmoreno-glitch · 11 days ago
hey @leninmoreno-glitch quick workaround for now Open ChatGPT app on your phone -> Codex -> Send a message from there in a new or an old session, and magically Codex will start working. The out of credits message will still remain though. Super buggy launch imo

I don't have codex on my mobile, just on my PC. Nevertheless, I tried from my laptop and It is still the same @mohamedibrahimelshamy-bit

mohamedibrahimelshamy-bit · 11 days ago
> hey @leninmoreno-glitch quick workaround for now > > Open ChatGPT app on your phone -> Codex -> Send a message from there in a new or an old session, and magically Codex will start working. The out of credits message will still remain though. > > Super buggy launch imo I don't have codex on my mobile, just on my PC. Nevertheless, I tried from my laptop and It is still the same @mohamedibrahimelshamy-bit

Tough luck. I hope they reset all usage soon. My sessions are currently working but with the "no credits" error message and at 0% usage and 0$ in credits, yet all is working fine! I'm not sure where those tokens are being consumed from at the moment.

I hope someone from the Codex team is seeing this.

Dragtalf · 11 days ago

Same problem.
Invoice number | AF3F4BF5-0040

The support chat bot told me to check settings that don't even exist for a "fix".

mohamedibrahimelshamy-bit · 11 days ago

@Dragtalf @leninmoreno-glitch a limit reset just hit my account now. all back to 100% usage remaining.

Edit: now back to the same bug. It worked for a second and went back to 0% again. I'm so baffled right now!

leninmoreno-glitch · 11 days ago

I am getting this error Your payment is complete, but we're having trouble routing you to the right workspace

SAHA55BD · 11 days ago

Same issue:

I am getting this error Your payment is complete, but we're having trouble routing you to the right workspace. Still nothing from OpenAI?

Contacted support via https://help.openai.com and used chat feature. Provided all receipts and kept being pushed out in time. Then tried again this morning and was escalated ??? Told that someone would contact me via email in the next few days...

leninmoreno-glitch · 11 days ago

I have verified that I am in the correct ChatGPT account. There is no alternate workspace. My Credits balance remains $0 even though I have been charged four times for Codex credits. The "Buy credits" button still prompts me to purchase more credits, indicating the previous purchases were never provisioned.
Please investigate the provisioning of these four purchases and either:
apply the purchased Codex credits to my account, or
refund all four charges.
I have attached screenshots of my $0 credit balance and the completed payment receipts.

SAHA55BD · 11 days ago

I certainly hope that there will be some significant usage resets / additional credits provided, to compensate the wasted resources and time been caused by this.

Klaviyo-dev · 7 days ago
I certainly hope that there will be some significant usage resets / additional credits provided, to compensate the wasted resources and time been caused by this.

agreed!