After upgrade ChatGPT app projects are missing

Seeing the same behavior with feedback ID no-active-thread-019f4835-2201-7e73-b84d-810b05cd70df

I'm seeing the same issue on macOS, but I have an additional data point that may help narrow down the problem.

After updating from the standalone Codex desktop app to the unified ChatGPT desktop app, none of my previous Codex sessions appeared in the desktop UI.

However, after investigating:

• ~/.codex/session_index.jsonl still contains the historical thread index.
• ~/.codex/sessions/ still contains the corresponding session JSONL files.
• Updating Codex CLI to 0.144.0 allows the same sessions to be resumed successfully using:

codex resume <thread-id>

I’m seeing the same issue on macOS with a ChatGPT Plus account.

Feedback ID: no-active-thread-019f4999-6f7d-73d1-a7ca-76bbee7b309c

Observed behavior:

• Existing ChatGPT Projects are visible on chatgpt.com.
• In the new Mac desktop app, the sidebar “Projects” section only shows local/Codex projects.
• Switching from ChatGPT Codex to ChatGPT Work changes the mode label and empty-state cards, but the Projects list stays the same.
• Web ChatGPT Projects do not appear in the Mac app.

Expected behavior:
The Mac app should show both web ChatGPT Projects and local/Codex projects, or clearly distinguish that only local/Codex projects are currently supported.

This is a significant workflow regression because ChatGPT Projects are persistent context spaces with project chats, instructions, uploaded files, and pinned workflows, while Codex/local projects are implementation/execution spaces. They are not interchangeable.

Edit: I just noticed that there's a "ChatGPT Classic.app" installed in the apps directory.. And this is the old ChatGPT app and the new Codex is now renamed to ChatGPT.app. That was confusing but solved my issue I guess? 😅

My understanding of this is that our ChatGPT Projects were kept in the Classic ChatGPT app and on the website, although the Desktop ChatGPT app present projects that were in Codex.

019f5efa-03fd-7c11-aa70-72f5cc6a41ec

Adding a current Windows reproduction and diagnostic reference to this original report.

Environment

• ChatGPT/Codex desktop app: 26.707.72221 (release shown July 14, 2026)
• Subscription: ChatGPT Pro
• Platform: Microsoft Windows NT 10.0.26200.0 x64 (Windows 11 Home)
• Installation: Official Microsoft Store package
• Feedback ID: no-active-thread-019f66ff-0c10-7452-925f-3fe0c3d8c971

Clean reproduction

1. Created a new ChatGPT Project named TESTING on chatgpt.com.
2. Created Test Conversation inside that project.
3. Confirmed that both the project and contained chat work normally in the browser.
4. Fully exited and restarted the Windows desktop app.
5. Searched and inspected the desktop project/chat lists.

Actual behavior

• The new TESTING cloud project does not appear.
• Test Conversation inside that project does not appear.
• Existing cloud ChatGPT Projects are also absent.
• Ordinary chats outside projects synchronize normally.
• Legacy Codex/local projects remain visible.
• No error message is shown.

Expected behavior

The desktop Projects view should display both cloud ChatGPT Projects and local Codex projects for the same account/workspace.

Troubleshooting completed

• Confirmed the same account and workspace on web and desktop.
• Signed out and back in.
• Confirmed the desktop app is current.
• Fully exited and restarted the app.
• Created the clean browser test project/chat above.
• Submitted in-app feedback with diagnostics using the Feedback ID above.

Later reports documenting the same cloud-project synchronization defect include #32102 (Windows) and #32592 (macOS), among others. Consolidating this Windows evidence here to help track the issue in the earliest report.