Remote Control enrollment never completes on Windows

What version of the Codex App are you using (From “About Codex” dialog)?

26.623.101652

What subscription do you have?

ChatGPT Plus

What platform is your computer?

Windows 11 64-bit

What issue are you seeing?

Codex Remote Control enrollment fails on Windows.

The desktop app shows:

“Pairing code unavailable: remote control pairing is unavailable until enrollment completes.”

The enrollment never completes, so no pairing code or QR code is generated.

I tested the following:

• Multiple ChatGPT accounts, including a new account
• A completely new Windows user profile
• Home Ethernet connection
• Mobile hotspot connection
• MFA enabled
• Signing out and signing back in
• Repairing and reinstalling the ChatGPT/Codex Windows app
• Clearing the local Remote Control enrollment state from .codex-global-state.json
• Installing the latest Wi-Fi driver
• Running the Windows user profile as Administrator
• Allowing devices to control the computer when prompted

The same error remains on every account and network.

The application logs also showed:

“remote control websocket reader disconnected”
“WebSocket protocol error: Connection reset without closing handshake”
“remote control websocket writer was stopped”

The issue appears to occur while registering this Windows computer as a Remote Control host.

Latest Feedback ID:

no-active-thread-019f4e62-876a-7c51-911a-590ab2f47743

What steps can reproduce the bug?

Feedback ID: no-active-thread-019f4e62-876a-7c51-911a-590ab2f47743

What is the expected behavior?

_No response_

Additional information

_No response_