Chatgpt can't be installed with MS Store

Resolved 💬 3 comments Opened Jul 10, 2026 by budhasantosh010 Closed Jul 11, 2026

What issue are you seeing?

The official ChatGPT/Codex Windows package 9PLM9XGG6VKS cannot install.

Windows 10 Pro build 19045, x64.
Microsoft Store works and installs other apps.
The ChatGPT Store page has no usable Install button.
winget finds the correct OpenAI package but hangs after Store License Terms.
Microsoft Store Repair and Reset did not fix it.
Microsoft Store Install Service is Running.
No AppX deployment event is created, suggesting failure before package deployment.

What steps can reproduce the bug?

The official ChatGPT/Codex Windows package 9PLM9XGG6VKS cannot install.

Windows 10 Pro build 19045, x64.
Microsoft Store works and installs other apps.
The ChatGPT Store page has no usable Install button.
winget finds the correct OpenAI package but hangs after Store License Terms.
Microsoft Store Repair and Reset did not fix it.
Microsoft Store Install Service is Running.
No AppX deployment event is created, suggesting failure before package deployment.

What is the expected behavior?

_No response_

Additional information

_No response_

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