Built-in image generation repeatedly fails with network error after July 9 desktop update

Open 💬 23 comments Opened Jul 11, 2026 by woodenxyz

What version of the Codex App are you using?

Current Codex Desktop build installed after the July 9, 2026 update. The exact About-dialog version was not available in this session.

What subscription do you have?

ChatGPT subscription using the normal Codex Desktop sign-in.

What platform is your computer?

macOS, Apple Silicon.

What issue are you seeing?

The built-in image_gen tool repeatedly fails while sending the generation request to the Codex image endpoint.

The returned error is:

image generation failed: network error: error sending request for url
(https://chatgpt.com/backend-api/codex/images/generations)

Ordinary text conversations and other Codex operations continue to work in the same session. This appears specific to the built-in image-generation route rather than a general loss of connectivity.

Two separate image-generation attempts failed in the same way. Each request remained in a generating state for several minutes before returning the network error.

What steps can reproduce the bug?

  1. Open Codex Desktop.
  2. Start a normal local task.
  3. Ask Codex to use its built-in image generation tool to create a new image.
  4. The request stays in the generating state for several minutes.
  5. It eventually fails with the network error shown above.
  6. Retry with a different, shorter prompt; the same failure occurs.

What is the expected behavior?

The built-in image generation request should complete and display or save the generated image. If the image service is unavailable, the app should fail promptly with a useful status instead of waiting several minutes.

Additional information

  • Reproduced twice on July 11, 2026.
  • The prompts contained no reference images or unusual input.
  • Related recent reports after the same update window may include #32153, #32208, and #32038, although their visible failure modes are not identical.
  • No full diagnostic bundle is attached because it may contain unrelated local environment information. Additional narrowly scoped diagnostics can be provided if maintainers specify exactly which fields are needed.

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23 Comments

LastFlowerSociety · 1 month ago

Same issue.

weijie-he · 1 month ago

Same issue.

leo678910 · 1 month ago

same issue

zq123123667 · 1 month ago

same issue

zmq2163 · 1 month ago

same issue, anybody solve it?

jfbergado · 1 month ago

I got same issue, my alternative is Product Design plugin to generate image.

ivanchiu12 · 1 month ago

same here

acsghsc · 1 month ago

Same issue here (Windows 11 Pro, CLI 0.142.4 / desktop 26.707.8168.0, started ~July 13 after auto-update). I did some local log digging and found what appears to be the root cause — it may not actually be a network problem. Full analysis in #32937 (also related: #32440).

Summary:

  1. .codex/.sandbox/sandbox.<date>.log shows the sandbox setup failing repeatedly with SetNamedSecurityInfoW failed: 5 (ERROR_ACCESS_DENIED) when granting write ACEs on project folders and even read ACEs on Codex's own install dir under C:\Program Files\WindowsApps\. Zero occurrences in logs before the update, dozens per day after.
  1. Windows Application event log (Event ID 1509) shows the trigger: the sandbox now provisions dedicated local accounts (CodexSandboxOnline / CodexSandboxOffline), and profile initialization for them fails while copying TrustedInstaller-protected WindowsApps app-execution-alias reparse points from C:\Users\Default ("Access is denied").
  1. The broken sandbox then can't run any tool — image generation surfaces this as a generic "network error" (the request likely never leaves the machine), and file-reading tools fail with "tool execution environment failed to start".

Ruled out on my machine: antivirus/Controlled Folder Access (none active), proxy (none), TCP 443 connectivity to chatgpt.com/api.openai.com (fine). Reinstalling / running elevated does not help, consistent with reports here.

Evolan-wu · 1 month ago

same issue

InfiniteRandomVariable · 1 month ago

Temporarily solution is to use Gpt-5.5 for image generating tasks by reverting back to pre GPT-5.6 versions such as 0.138 or equivalent. The 0.144 is highly unstable, sometimes work, mostly not working for imagegen.

tuantuanmeow · 1 month ago

I used Qoder to fix the Codex, and it seems to be working.

C:\Users\admin\.codex\config.toml
find:
[windows]
sandbox = "elevated"

change to:
[windows]
sandbox = "unelevated"

This can bypass the problematic sandbox permission initialization. Note: This will reduce the security of sandbox isolation, but can restore image generation functionality, suitable as a temporary solution before waiting for an official fix.

xm2by · 1 month ago

same issue

waitingformywind · 1 month ago

Additional Windows reproduction on 2026-07-15.

Environment

  • Codex Desktop: 26.707.9981.0
  • Windows NT build: 26200.8655, x64
  • Built-in image_gen using the normal ChatGPT sign-in (no API/CLI fallback)
  • Windows sandbox config: [windows] sandbox = "elevated"

Observed behavior

A new-image request with no reference images and an ordinary prompt remained in the generating state for roughly 3–4 minutes, then failed with the exact error reported here:

image generation failed: network error: error sending request for url
https://chatgpt.com/backend-api/codex/images/generations

Normal Codex conversation and other tools continued to work in the same task.

Read-only checks

  • An unauthenticated HEAD request reached the same endpoint and returned HTTP 403, so basic DNS/TCP/TLS connectivity to chatgpt.com was available.
  • The three most recent Windows sandbox logs contained zero occurrences of:
  • SetNamedSecurityInfoW failed: 5
  • setup refresh had errors
  • helper_unknown_error
  • ERROR_ACCESS_DENIED
  • Those logs contained three successful WFP setup entries for the sandbox.
  • No Windows Application Event ID 1509 matching CodexSandboxOnline or CodexSandboxOffline was found in the previous seven days.

This confirms that the failure is still reproducible on a newer Desktop build. On this machine it does not match the sandbox-account provisioning failure described in #32937, so there may be more than one failure mode behind the same generic image-generation network error. The original report here is also on macOS.

It would help if the app exposed the underlying HTTP/auth/service error or a request correlation ID instead of collapsing these failures into a generic network error.

okokelly · 1 month ago

same issue today with my Mac version codex

tapingdance · 1 month ago

same issue

yangcai0731 · 1 month ago

Additional macOS reproduction on 2026-07-23.

Environment

  • ChatGPT/Codex desktop app: 26.715.72359 (build 5718)
  • Bundled Codex CLI: 0.145.0-alpha.30
  • macOS: 15.4 (build 24E248)
  • Architecture: Apple Silicon / arm64
  • Image path: built-in Codex image generation; no API-key fallback

Observed behavior

A built-in image-generation request fails with the same caller-visible error reported in this issue:

image generation failed: network error: error sending request for url
https://chatgpt.com/backend-api/codex/images/generations

Normal Codex text conversation remains usable. The caller-visible failure is limited to the built-in image-generation request.

This app/runtime combination is newer than several builds already reported in this thread, so the problem remains reproducible on a later macOS build. The generic error does not expose an HTTP status, backend reason, or request/correlation ID, making it impossible to distinguish transport failure, queue timeout, rate limiting, authentication, or result-delivery failure from the client side.

Please expose the underlying structured error or a safe request ID, and investigate the Codex-specific image-generation request lifecycle.

tonycky · 1 month ago
Mindy2000 · 1 month ago

I have the same issue, and my version is the latest one. Sometimes it works, sometimes not

njiangk · 1 month ago

Additional reproduction from macOS on 2026-07-29 (UTC+8).

Environment

  • Product: Codex Desktop / ChatGPT-authenticated built-in image_gen
  • OS: macOS 27.0 (build 26A5388g), Apple Silicon (arm64)
  • Codex CLI/runtime visible in the environment: 0.145.0
  • Exact Desktop host build was not exposed by the current environment
  • No OPENAI_API_KEY was used; this was the built-in image tool

Observed behavior

A complete text-only UI concept generation succeeded once earlier in the same workflow. After that, at least seven attempts failed across both endpoints:

image generation failed: network error: error sending request for url
(https://chatgpt.com/backend-api/codex/images/generations)

and, when editing the previously generated local PNG:

image generation failed: network error: error sending request for url
(https://chatgpt.com/backend-api/codex/images/edits)

The failures reproduced with:

  • a detailed UI mockup prompt;
  • a shorter equivalent prompt;
  • text-only generations with no reference images;
  • an edit using a readable PNG produced by an earlier successful built-in generation;
  • retries across multiple turns.

Normal Codex conversation, shell tools, web access, and GitHub operations continued to work.

Local connectivity checks

Unauthenticated probes from the same Mac showed that the relevant hosts were reachable:

  • chatgpt.com/backend-api/codex/images/generations: DNS/TCP/TLS completed; HTTP 403 without session credentials, as expected for an unauthenticated probe
  • api.openai.com/v1/models: DNS/TCP/TLS completed; HTTP 401 without an API key
  • status.openai.com: HTTP 200
  • OpenAI's public status page reported no known incident at the time

These probes do not validate the authenticated long-running image request, but they make a general local DNS/TLS outage less likely.

Impact and request

This blocks a UI redesign workflow that requires an image concept before implementation. Please investigate whether the built-in image route is intermittently losing ChatGPT authentication/entitlement state, timing out in the image backend, or collapsing a structured backend response into a generic transport error.

It would help if failures exposed a safe correlation/request ID, the underlying HTTP/status category, and retry guidance rather than only error sending request for url.

JarvisArt · 1 month ago

I'm encountering the same issue; I hope it can be fixed quickly.

seancheung · 26 days ago

Can't generate a single image in the mac desktop app. I have to interrupt it and ask for the prompts to generate images on website and copy it back. So annoying. When will this be fixed?

tf511421-ctrl · 15 days ago

同样的问题

1968532942-collab · 15 days ago

I can reproduce what appears to be the same issue on the Codex Windows App.

Environment:

  • Codex App: 26.803.10989.0
  • Windows 11 Home 25H2, OS Build 26200.9168
  • ChatGPT Plus

Previously, built-in image generation usually completed in about 2 minutes. Recently, the same type of image-generation task often takes 20+ minutes. Sometimes it eventually succeeds, while other attempts fail with a network send error.

I have observed failures on both routes:

/codex/images/generations → network send failed

/codex/images/edits → network send failed

Additional troubleshooting:

  • Restarting Codex does not help.
  • Signing out and back in does not help.
  • The same Codex image-generation issue reproduces on another computer using the same account.
  • Image generation in regular ChatGPT works normally with the same account and completes at normal speed.
  • Normal Codex conversations continue to work.

So this does not appear to be limited to macOS, and in my case the issue affects Windows as well. The requests sometimes eventually succeed after 20+ minutes rather than always failing immediately.