Regression: ChatGPT Record button disappeared after migration to the new ChatGPT/Codex macOS app

Open 💬 11 comments Opened Jul 12, 2026 by LutzRFrank

What version of the Codex App are you using (From “About Codex” dialog)?

Version 26.707.51957

What subscription do you have?

Plus

What platform is your computer?

macOS, macOS 27 beta 3

What issue are you seeing?

After migrating from the previous ChatGPT for macOS app to the new unified ChatGPT/Codex app, the ChatGPT Record button is no longer available.
This feature was used to record meetings, automatically transcribe them, and generate meeting minutes directly in ChatGPT.

According to the current Help Center documentation, ChatGPT Record should still be available in the macOS desktop app for eligible Plus/Pro users, but it no longer appears in the UI. OpenAI Help Center

What steps can reproduce the bug?

Install/update to the new ChatGPT/Codex macOS app.
Sign in with the same Plus account.
Open a new chat.
Observe that the Record button is missing.

What is the expected behavior?

Expected behavior
The Record button should be available as in the previous ChatGPT macOS application, allowing meeting recording and automatic transcription.

Actual behavior
The Record button is missing and there is no obvious way to start a meeting recording.

Additional information

This appears to be a regression introduced during the transition from the previous ChatGPT desktop app to the new unified ChatGPT/Codex app.

For reference, I previously reported this issue through the in-app feedback system.

Previous submission ID: 019f55fa-e530-7e00-a7fe-c96e3c0b1bd6

View original on GitHub ↗

11 Comments

LutzRFrank · 1 month ago

The previous ChatGPT macOS app has been replaced by the new Codex desktop app. As a result, users can no longer fall back to the former app to access ChatGPT Record. The migration therefore removes an existing ChatGPT Plus feature without providing an alternative in the new app.

For reference, I previously reported this issue through the in-app feedback system.
Previous submission ID: 019f55fa-e530-7e00-a7fe-c96e3c0b1bd6

mgravey · 1 month ago

i have the mic (and working :) ), but only when i open the app, then as soon i change conversation it's erased, clearly a bug

LutzRFrank · 1 month ago

Update after installing and restarting the latest version:

ChatGPT – Powered by Codex & OWL
Version 26.715.31925
Released Jul 18, 2026

The issue is still reproducible. Only the standard audio/microphone control is available in the message composer. The separate ChatGPT Record control for recording meetings, generating transcripts, and creating meeting notes is still missing.

<img width="1382" height="872" alt="Image" src="https://github.com/user-attachments/assets/e164f5a7-e620-48c3-8ff1-85d5f6f31a7c" />

mgravey · 1 month ago

<img width="761" height="106" alt="Image" src="https://github.com/user-attachments/assets/e4773271-9a9d-4c85-9501-a0b25a110541" />

if a click on a new conversation it just vanish

1maaat · 1 month ago

Same issue here. I need the "record" feature badly. Why did they remove it with this new version? All my chat history are gone too 😡

LutzRFrank · 1 month ago

yes ... The issue is still reproducible. Only the standard microphone control for voice input is available; the separate ChatGPT Record control for meeting recording, transcription, and meeting notes is still missing.

The official Help Center continues to list ChatGPT Record as available to Plus users in the macOS desktop app:
https://help.openai.com/en/articles/11487532-chatgpt-record**

Several users have now independently confirmed the missing feature.

1maaat · 1 month ago

I found a way to go back to the former chatgpt version "classic" with the record feature, following this official download link: https://persistent.oaistatic.com/classic/public/ChatGPT_Classic.dmg

LutzRFrank · 1 month ago

Thanks — this is a useful workaround.

OpenAI has now also updated the official documentation to confirm that the previous macOS app has been renamed ChatGPT Classic, remains supported, and can continue to be used:

https://help.openai.com/en/articles/9703738-desktop-app-release-notes

This provides a temporary workaround for users who need ChatGPT Record. However, the original issue remains: Record is still missing from the new unified ChatGPT/Codex desktop app, although the Record documentation continues to describe it as available in the macOS desktop app.

LutzRFrank · 1 month ago

Confirmed: after installing ChatGPT Classic 1.2026.184 on the same Mac and signing in with the same Plus account, the separate Record button is immediately available again.

This rules out account eligibility and macOS microphone permissions as the cause. The Record feature is present in ChatGPT Classic but missing specifically from the new unified ChatGPT/Codex app version 26.715.31925.

The direct Classic installer currently provides a working workaround:
https://persistent.oaistatic.com/classic/public/ChatGPT_Classic.dmg

joeldfarrington · 1 month ago

I can reproduce this regression in the current unified ChatGPT Desktop app on macOS.

  • App version: 26.715.72359 (build 5718)
  • Subscription: ChatGPT Pro
  • Platform: macOS
  • Surface: ChatGPT → Chat selected, not Work or Codex
  • Actual behavior: the Record button is absent from a new standard Chat composer. The visible controls are attachment, model/reasoning, microphone/voice input, and Send.
  • Expected behavior: ChatGPT Record should be available for Pro users in the macOS desktop app, as described in the current Help Center documentation.
  • In-app feedback ID: 019f89ee-e191-78b3-a534-89418d8cc84a

I confirmed the behavior with screenshots but have not attached the full-window images because their sidebar contains private conversation titles. I can provide a cropped/redacted screenshot if maintainers need one.

mgravey · 1 month ago
<img alt="Image" width="761" height="106" src="https://private-user-images.githubusercontent.com/16542498/623572624-e4773271-9a9d-4c85-9501-a0b25a110541.png?jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.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.oyin6hD-XaXC5OKdbnMDI7cK5awxypS7AgF1ykQG9R8"> if a click on a new conversation it just vanish

for me it's back now