"Upgraded" desktop app and lost projects

Open 💬 4 comments Opened Jul 13, 2026 by billybob9106
💡 Likely answer: A maintainer (github-actions[bot], contributor) responded on this thread — see the highlighted reply below.

What version of the Codex App are you using (From “About Codex” dialog)?

26.707.62119

What subscription do you have?

Plus

What platform is your computer?

Darwin 25.5.0 arm64 arm

What issue are you seeing?

The new ChatGPT desktop app’s Work interface does not show my existing ChatGPT Projects, even though those Projects are available on chatgpt.com and my phone under the same account.

The change was presented and labeled as an app upgrade, which reasonably implied that my existing Projects and workflows would remain available. Instead, the upgrade installed an experience where the sidebar says “No projects” and my active cloud Projects are inaccessible.

This creates a fragmented and confusing experience. “Chat” only opens a new chat, and using an embedded browser is not an acceptable substitute for native Project access.

Please add native access to existing cloud ChatGPT Projects in the desktop app. At minimum, clearly disclose before upgrading that existing Projects will not be available, explain that the new app is separate from ChatGPT Classic, and provide an obvious option to retain or return to the previous app.

What steps can reproduce the bug?

Feedback ID: 019f5dad-ce82-7161-ad91-6026ef4560f9

What is the expected behavior?

_No response_

Additional information

_No response_

View original on GitHub ↗

4 Comments

github-actions[bot] contributor · 1 month ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

  • #32847
  • #32800
  • #32718
  • #31878
  • #31847

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sunday-9pm · 1 month ago

I’m experiencing the same issue on macOS with a personal ChatGPT account. My existing Projects remain visible on chatgpt.com under the same account, but they do not appear in the new desktop app’s Work interface. Quick Chat does not restore access to the Project containers.

Feedback ID: 019f5db8-12c5-7b02-8c47-7591857cacb4

nlaryea-eng · 1 month ago

The update also moved the previous ChatGPT app to the Bin without clearly explaining that cloud ChatGPT Projects are unavailable in the new app’s Quick Chat interface. The Codex sidebar’s separate use of “Projects” made the migration especially confusing.
Feedback ID: no-active-thread-019f5df9-c04b-72f1-a458-389a8da831c0

wz97j655sd-oss · 1 month ago

019f5efa-03fd-7c11-aa70-72f5cc6a41ec