ChatGPT upgrade to 5.6SOl but all historical conversation disappeared.

Open 💬 1 comment Opened Jul 15, 2026 by isaiahtse-eng

What version of the Codex App are you using (From “About Codex” dialog)?

5.6Sol

What subscription do you have?

Plus

What platform is your computer?

macOS Tahoe V26.5.2

What issue are you seeing?

I have upgraded ChatGPT to 5.6Sol today via desktop link. After upgrading, the conversation panel is empty while I log in. All historical conversations has disappeared. But I still could find all conversations on my mobile app. It should not happened. Now I look like a freshman to ChatGPT. All history and previous work unable to link up. Please help to to sort out how to reload the previous conversation.

What steps can reproduce the bug?

Feedback ID: 019f6485-a693-7c83-8a24-a0e626ce6874

What is the expected behavior?

Show the previous conversation list

Additional information

_No response_

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