Codex App ignored instructions, performed unrequested actions, and gave contradictory permission claims

Open 💬 1 comment Opened Jul 15, 2026 by Miazga1988

What version of the Codex App are you using (From “About Codex” dialog)?

Wpisz numer z „About Codex”, nie ID rozmowy.

What subscription do you have?

hatGPT Plu

What platform is your computer?

_No response_

What issue are you seeing?

@Conversation/reference ID: 019f643c-849c-7173-88f7-c28068fa3b58

I am requesting a refund review because Codex App was not usable for the task I requested.

The assistant repeatedly ignored explicit instructions for a video-editing task. It created or changed work that I did not request, then later gave contradictory statements about what it had done and whether it had permission to do it. It also requested permissions without clearly explaining why beforehand.

This caused repeated incorrect versions, wasted tokens, and a substantial loss of time. The assistant did not reliably follow the required order of work or keep to the requested scope.

Please review the conversation and my usage for a refund. I also ask that this behavior be investigated: unrequested actions, inconsistent claims about permissions, and failure to follow clear user instructions.

What steps can reproduce the bug?

Feedback ID: 019f643c-849c-7173-88f7-c28068fa3b58

What is the expected behavior?

_No response_

Additional information

_No response_

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