New chatGPT (Codex) desktop app opens, then exits on Windows ARM64 Surface

Open 💬 5 comments Opened Jul 15, 2026 by PCI-Statmonkey

What version of the Codex App are you using (From “About Codex” dialog)?

OpenAI.Codex_26.707.9981.0_arm64__2p2nqsd0c76g0

What subscription do you have?

Pro

What platform is your computer?

Microsoft Surface, Windows ARM64

What issue are you seeing?

Behavior:
The Codex desktop app opens briefly, then closes approximately 8 seconds later.

What steps can reproduce the bug?

opening it... instantly closes

What is the expected behavior?

that it would stay open and work :P

Additional information

Troubleshooting already completed:

  • Repair
  • Reset
  • Uninstall/reinstall
  • Restart
  • Fresh sign-in
  • Renamed .codex folder
  • Run as administrator

Results:

  • ChatGPT Classic works normally
  • Windows AppModel Runtime reports successful process creation
  • Process created: app\ChatGPT.exe
  • App container is destroyed several seconds later
  • No Application Error
  • No Reliability Monitor failure
  • No exception code
  • No failed activation event

Impact:
I cannot access my local Concordance project through the desktop Codex interface.

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