Windows desktop app opens blank Work page instead of Codex project from web deep link

Open 💬 1 comment Opened Jul 19, 2026 by ttttttttik

What version of the Codex App are you using (From “About Codex” dialog)?

26.715.31925

What subscription do you have?

ChatGPT Plus

What platform is your computer?

Microsoft Windows NT 10.0.26200.0 x64

What issue are you seeing?

When I click “Open desktop app” from Codex web, the Windows ChatGPT desktop app opens a blank Work page instead of the Codex project.

There is no product selector or Codex entry in the sidebar. The sidebar only shows Work, New Chat, Recent, and Settings. Clicking Work does nothing.

The web version of Codex works normally. I am using the same account and same workspace in both web and desktop. Signing out and signing back in multiple times did not fix the issue.

In-app feedback was submitted successfully with feedback ID:
no-active-thread-019f7922-c054-7433-962e-ef18032175e5

What steps can reproduce the bug?

Feedback ID: no-active-thread-019f7922-c054-7433-962e-ef18032175e5

What is the expected behavior?

The desktop app should open the same Codex project/thread that was active on the web, or show the Codex entry/product selector.

Additional information

_No response_

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