"request timed out" after I upgrade Codex Windows

Resolved 💬 2 comments Opened Jul 20, 2026 by Xavier-Zen Closed Jul 20, 2026
💡 Likely answer: A maintainer (github-actions[bot], contributor) responded on this thread — see the highlighted reply below.

What version of the Codex App are you using (From “About Codex” dialog)?

26.715.31925

What subscription do you have?

Pro

What platform is your computer?

Microsoft Windows NT 10.0.26200.0 x64

What issue are you seeing?

<img width="1971" height="1311" alt="Image" src="https://github.com/user-attachments/assets/9c3f0ed5-0771-4d30-bdf8-1ff4f2953b6d" />

After I upgrade my Codex for Windows, I can't get response from GPT.
It keeping reconnecting, and shows "request timed out" at the end.
Before the update, everything was normal, and the web version of ChatGPT works fine for me.

What steps can reproduce the bug?

Click the upgrade button.

What is the expected behavior?

get reponse from ChatGPT

Additional information

_No response_

View original on GitHub ↗

2 Comments

github-actions[bot] contributor · 1 month ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

  • #33969

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Xavier-Zen · 1 month ago

The issue is caused by my VPN software. My apologies.