ChatGPT stopped Unexpectedly

Open 💬 2 comments Opened Jul 21, 2026 by lagnadlinus

What version of the Codex App are you using (From “About Codex” dialog)?

Version 26.715.52143

What subscription do you have?

Plus

What platform is your computer?

MacBook Pro M3 18 GB

What issue are you seeing?

As soon as I run an agent then It gets stopped and I see these:

  1. ChatGPT Stopped unexpectedly. Restart ChatGPT to continue. If the problem persists, check your configuration or visit the documentation. I get options like Update ChatGPT, Open Config.toml and Restart.
  1. I cant run agents. It just stops.

What steps can reproduce the bug?

Feedback ID: 019f26b2-651f-71f3-a9ab-35dd7b863421

What is the expected behavior?

_No response_

Additional information

_No response_

View original on GitHub ↗

2 Comments

ryuta0710 · 1 month ago

I experienced the same issue on Windows 11. I tried reinstalling the app and changing the OS settings, but I couldn't resolve the problem.

<img width="692" height="397" alt="Image" src="https://github.com/user-attachments/assets/778943e2-694d-4bec-9245-9d8cebb2ee36" />

<img width="760" height="276" alt="Image" src="https://github.com/user-attachments/assets/7c813807-61da-4099-97ae-2b8542edff1a" />

lagnadlinus · 1 month ago

@ryuta0710 I did same thing, try to run a new conversation. What happens is when we use same chat, chat with it for a long time and upload contents inside it (images, documents, etc) then it becomes heavy and reasoning happens slow.

I basically made a new chat and started interacting with it and after that it was faster.