Token not refreshing my usage

What version of Codex CLI is running?

codex-cli 0.144.6

What subscription do you have?

Plus

Which model were you using?

gpt-5.6-sol medium

What platform is your computer?

Darwin 24.6.0 arm64 arm

What terminal emulator and version are you using (if applicable)?

_No response_

Codex doctor report

(python311) nic@SCI-H0WR46JK23 Aeris-RV % codex doctor --json
{
  "schemaVersion": 1,
  "generatedAt": "1784623169s since unix epoch",
  "overallStatus": "ok",
  "codexVersion": "0.144.6",
  "checks": {
    "app_server.status": {
      "id": "app_server.status",
      "category": "app-server",
      "status": "ok",
      "summary": "background server is not running",
      "details": {
        "control socket": "/Users/nic/.codex/app-server-control/app-server-control.sock",
        "daemon state dir": "/Users/nic/.codex/app-server-daemon",
        "mode": "ephemeral",
        "pid file": "/Users/nic/.codex/app-server-daemon/app-server.pid (missing)",
        "settings": "/Users/nic/.codex/app-server-daemon/settings.json (missing)",
        "status": "not running",
        "update-loop pid file": "/Users/nic/.codex/app-server-daemon/app-server-updater.pid (missing)"
      },
      "remediation": null,
      "durationMs": 0
    },
    "auth.credentials": {
      "id": "auth.credentials",
      "category": "auth",
      "status": "ok",
      "summary": "auth is configured",
      "details": {
        "auth file": "/Users/nic/.codex/auth.json",
        "auth storage mode": "File",
        "stored API key": "false",
        "stored ChatGPT tokens": "true",
        "stored agent identity": "false",
        "stored auth mode": "chatgpt"
      },
      "remediation": null,
      "durationMs": 0
    },
    "config.load": {
      "id": "config.load",
      "category": "config",
      "status": "ok",
      "summary": "config loaded",
      "details": {
        "CODEX_HOME": "/Users/nic/.codex",
        "config.toml": "/Users/nic/.codex/config.toml",
        "config.toml parse": "ok",
        "cwd": "/Users/nic/Library/CloudStorage/GoogleDrive-nicholas.borsato@gmail.com/My Drive/1_Projects/1_Research_Projects/1_Toulouse/Aeris-RV",
        "enabled feature flags": "shell_tool, unified_exec, shell_snapshot, code_mode_host, terminal_resize_reflow, sqlite, hooks, enable_request_compression, multi_agent, apps, tool_search_always_defer_mcp_tools, tool_suggest, plugins, in_app_browser, browser_use, browser_use_full_cdp_access, browser_use_external, computer_use, remote_plugin, plugin_sharing, image_generation, resize_all_images, skill_mcp_dependency_install, mentions_v2, steer, guardian_approval, goals, collaboration_modes, tool_call_mcp_elicitation, auth_elicitation, personality, fast_mode, tui_app_server, remote_compaction_v2, workspace_dependencies",
        "feature flag overrides": "none",
        "feature flags enabled": "35",
        "log dir": "/Users/nic/.codex/log",
        "mcp servers": "3",
        "model": "gpt-5.6-sol",
        "model provider": "openai",
        "sqlite home": "/Users/nic/.codex"
      },
      "remediation": null,
      "durationMs": 0
    },
    "git.environment": {
      "id": "git.environment",
      "category": "git",
      "status": "ok",
      "summary": "git version 2.39.5 (Apple Git-154)",
      "details": {
        ".git entry": "directory",
        "PATH git #1": "/usr/bin/git",
        "PATH git entries": "1",
        "git branch": "main",
        "git build options": "git version 2.39.5 (Apple Git-154); cpu: arm64; no commit associated with this build; sizeof-long: 8; sizeof-size_t: 8; shell-path: /bin/sh; feature: fsmonitor--daemon",
        "git exec path": "/Library/Developer/CommandLineTools/usr/libexec/git-core",
        "git version": "git version 2.39.5 (Apple Git-154)",
        "repo detected": "true",
        "repo root": "/Users/nic/Library/CloudStorage/GoogleDrive-nicholas.borsato@gmail.com/My Drive/1_Projects/1_Research_Projects/1_Toulouse/Aeris-RV",
        "selected git": "/usr/bin/git"
      },
      "remediation": null,
      "durationMs": 177
    },
    "installation": {
      "id": "installation",
      "category": "install",
      "status": "ok",
      "summary": "installation looks consistent",
      "details": {
        "PATH codex #1": "/opt/homebrew/bin/codex",
        "current executable": "/opt/homebrew/lib/node_modules/@openai/codex/node_modules/@openai/codex-darwin-arm64/vendor/aarch64-apple-darwin/bin/codex",
        "install context": "npm (package /opt/homebrew/lib/node_modules/@openai/codex/node_modules/@openai/codex-darwin-arm64/vendor/aarch64-apple-darwin, bin /opt/homebrew/lib/node_modules/@openai/codex/node_modules/@openai/codex-darwin-arm64/vendor/aarch64-apple-darwin/bin, resources /opt/homebrew/lib/node_modules/@openai/codex/node_modules/@openai/codex-darwin-arm64/vendor/aarch64-apple-darwin/codex-resources, path /opt/homebrew/lib/node_modules/@openai/codex/node_modules/@openai/codex-darwin-arm64/vendor/aarch64-apple-darwin/codex-path)",
        "managed by bun": "false",
        "managed by npm": "true",
        "managed by pnpm": "false",
        "managed package root": "/opt/homebrew/lib/node_modules/@openai/codex",
        "npm update target": "/opt/homebrew/lib/node_modules/@openai/codex"
      },
      "remediation": null,
      "durationMs": 155
    },
    "mcp.config": {
      "id": "mcp.config",
      "category": "mcp",
      "status": "ok",
      "summary": "MCP configuration is locally consistent",
      "details": {
        "configured servers": "3",
        "disabled servers": "1",
        "stdio servers": "2",
        "streamable_http servers": "1"
      },
      "remediation": null,
      "durationMs": 3207
    },
    "network.env": {
      "id": "network.env",
      "category": "network",
      "status": "ok",
      "summary": "network-related environment looks readable",
      "details": {
        "proxy env vars": "none"
      },
      "remediation": null,
      "durationMs": 0
    },
    "network.provider_reachability": {
      "id": "network.provider_reachability",
      "category": "reachability",
      "status": "ok",
      "summary": "active provider endpoints are reachable over HTTP",
      "details": {
        "ChatGPT base URL": "https://chatgpt.com/backend-api/ reachable (HTTP 404)",
        "reachability mode": "ChatGPT auth"
      },
      "remediation": null,
      "durationMs": 289
    },
    "network.websocket_reachability": {
      "id": "network.websocket_reachability",
      "category": "websocket",
      "status": "ok",
      "summary": "Responses WebSocket handshake succeeded",
      "details": {
        "DNS": "2 IPv4, 2 IPv6, first IPv6",
        "auth mode": "chatgpt",
        "connect timeout": "15000 ms",
        "endpoint": "wss://chatgpt.com/backend-api/<redacted>",
        "handshake result": "HTTP 101 Switching Protocols",
        "model provider": "openai",
        "models etag present": "true",
        "provider name": "OpenAI",
        "proxy env vars": "none",
        "reasoning header": "false",
        "server model present": "false",
        "supports websockets": "true",
        "wire API": "responses"
      },
      "remediation": null,
      "durationMs": 765
    },
    "runtime.provenance": {
      "id": "runtime.provenance",
      "category": "runtime",
      "status": "ok",
      "summary": "running npm on macos-aarch64",
      "details": {
        "commit": "unknown",
        "current executable": "/opt/homebrew/lib/node_modules/@openai/codex/node_modules/@openai/codex-darwin-arm64/vendor/aarch64-apple-darwin/bin/codex",
        "install method": "npm (package /opt/homebrew/lib/node_modules/@openai/codex/node_modules/@openai/codex-darwin-arm64/vendor/aarch64-apple-darwin, bin /opt/homebrew/lib/node_modules/@openai/codex/node_modules/@openai/codex-darwin-arm64/vendor/aarch64-apple-darwin/bin, resources /opt/homebrew/lib/node_modules/@openai/codex/node_modules/@openai/codex-darwin-arm64/vendor/aarch64-apple-darwin/codex-resources, path /opt/homebrew/lib/node_modules/@openai/codex/node_modules/@openai/codex-darwin-arm64/vendor/aarch64-apple-darwin/codex-path)",
        "platform": "macos-aarch64",
        "version": "0.144.6"
      },
      "remediation": null,
      "durationMs": 0
    },
    "runtime.search": {
      "id": "runtime.search",
      "category": "search",
      "status": "ok",
      "summary": "search is OK (bundled)",
      "details": {
        "search command": "/opt/homebrew/lib/node_modules/@openai/codex/node_modules/@openai/codex-darwin-arm64/vendor/aarch64-apple-darwin/codex-path/rg",
        "search command readiness": "file exists",
        "search provider": "bundled"
      },
      "remediation": null,
      "durationMs": 0
    },
    "sandbox.helpers": {
      "id": "sandbox.helpers",
      "category": "sandbox",
      "status": "ok",
      "summary": "sandbox configuration is readable",
      "details": {
        "approval policy": "OnRequest",
        "codex-linux-sandbox helper": "none",
        "execve wrapper helper": "/Users/nic/.codex/tmp/arg0/codex-arg0WVMn6b/codex-execve-wrapper",
        "filesystem sandbox": "restricted",
        "network sandbox": "restricted"
      },
      "remediation": null,
      "durationMs": 0
    },
    "state.paths": {
      "id": "state.paths",
      "category": "state",
      "status": "ok",
      "summary": "state paths and databases are inspectable",
      "details": {
        "CODEX_HOME": "/Users/nic/.codex (dir)",
        "active rollout files": "39 files, 393634430 total bytes, 10093190 average bytes",
        "archived rollout files": "0 files, 0 total bytes, 0 average bytes",
        "goals DB": "/Users/nic/.codex/goals_1.sqlite (file)",
        "goals DB integrity": "ok",
        "log DB": "/Users/nic/.codex/logs_2.sqlite (file)",
        "log DB integrity": "ok",
        "log dir": "/Users/nic/.codex/log (dir)",
        "memories DB": "/Users/nic/.codex/memories_1.sqlite (file)",
        "memories DB integrity": "ok",
        "sqlite home": "/Users/nic/.codex (dir)",
        "state DB": "/Users/nic/.codex/state_5.sqlite (file)",
        "state DB integrity": "ok"
      },
      "remediation": null,
      "durationMs": 185
    },
    "state.rollout_db_parity": {
      "id": "state.rollout_db_parity",
      "category": "threads",
      "status": "ok",
      "summary": "rollout files and state DB thread inventory agree",
      "details": {
        "default model provider": "openai",
        "rollout DB active files": "39",
        "rollout DB active rows": "39",
        "rollout DB archive mismatches": "0",
        "rollout DB archived files": "0",
        "rollout DB archived rows": "0",
        "rollout DB duplicate DB paths": "0",
        "rollout DB duplicate rollout thread ids": "0",
        "rollout DB malformed file names": "0",
        "rollout DB missing active rows": "0",
        "rollout DB missing archived rows": "0",
        "rollout DB model providers": "openai=39",
        "rollout DB rows": "39",
        "rollout DB scan cap reached": "false",
        "rollout DB scan errors": "0",
        "rollout DB sources": "cli=38, vscode=1",
        "rollout DB stale rows": "0"
      },
      "remediation": null,
      "durationMs": 1303
    },
    "system.environment": {
      "id": "system.environment",
      "category": "system",
      "status": "ok",
      "summary": "OS language en-AU",
      "details": {
        "EDITOR": "not set",
        "LC_CTYPE": "UTF-8",
        "VISUAL": "not set",
        "os": "Mac OS 15.6.1 [64-bit]",
        "os language": "en-AU",
        "os type": "Mac OS",
        "os version": "15.6.1"
      },
      "remediation": null,
      "durationMs": 3
    },
    "terminal.env": {
      "id": "terminal.env",
      "category": "terminal",
      "status": "ok",
      "summary": "terminal metadata was detected",
      "details": {
        "DISPLAY": "present",
        "color output": "enabled",
        "effective locale": "UTF-8",
        "stderr is terminal": "true",
        "stdin is terminal": "true",
        "stdout is terminal": "true",
        "terminal": "Apple Terminal",
        "terminal size": "186x48"
      },
      "remediation": null,
      "durationMs": 0
    },
    "terminal.title": {
      "id": "terminal.title",
      "category": "title",
      "status": "ok",
      "summary": "terminal title default",
      "details": {
        "terminal title activity": "true",
        "terminal title items": "activity, project-name",
        "terminal title project source": "git repo root",
        "terminal title project value": "Aeris-RV",
        "terminal title source": "default"
      },
      "remediation": null,
      "durationMs": 0
    },
    "updates.status": {
      "id": "updates.status",
      "category": "updates",
      "status": "ok",
      "summary": "update configuration is locally consistent",
      "details": {
        "cached latest version": "0.144.6",
        "check for update on startup": "true",
        "last checked at": "2026-07-21T08:33:25.702374Z",
        "latest version": "0.144.6",
        "latest version status": "current version is not older",
        "npm update target": "/opt/homebrew/lib/node_modules/@openai/codex",
        "update action": "npm install -g @openai/codex",
        "version cache": "/Users/nic/.codex/version.json"
      },
      "remediation": null,
      "durationMs": 356
    }
  }
}

What issue are you seeing?

I ran out of usage and went to use a usage token. It said it had reset and /status confirmed it. Then I still got a message saying my usage had expired. I checked again and the status reset to 0. I quit codex and resumed and it was still at zero I had another usage token and used that now the status has reset to full. But I have no reset tokens left and my whole workflow planned around having two.

Any change you could look into this and also refund me one token?

What steps can reproduce the bug?

Uploaded thread: 019f4704-1364-7672-9d42-c1967978d46e

What is the expected behavior?

Resetting my usage

Additional information

_No response_