Unable to initiate or continue new or existing chats ChatGPT App. Complete service outage

Resolved 💬 42 comments Opened Jul 25, 2026 by gkjpettet Closed Aug 5, 2026

What version of the Codex App are you using (From “About Codex” dialog)?

26.721.41059

What subscription do you have?

Max ($100/month)

What platform is your computer?

Darwin 25.5.0 arm64 arm

What issue are you seeing?

Description

Got a 503 with auth error code: biscuit_baker_service_me_circuit_open immediately after quitting and reopening Codex, on a basic/simple question. I have plenty of usage remaining and am on the Max plan, so this doesn't appear to be a quota or rate-limit issue.

Error output

​``
unexpected status 503 Service Unavailable: Service Unavailable, url: https://chatgpt.com/backend-api/codex/responses, cf-ray: a209fbb14b0c4af5-LHR, auth error: 503, auth error code: biscuit_baker_service_me_circuit_open
``

What steps can reproduce the bug?

  1. Ask a basic/simple question in the ChatGPT app
  2. Request fails immediately with the above 503

What is the expected behavior?

The model should answer.

Additional information

Shortly before this, I also got a separate 503 ("error":"Too many concurrent requests", "code":"throttled", "source":"concurrency_limit") on the same account — noting in case they're related, though they look like distinct failure modes (client-side throttle vs. server-side circuit breaker).

At the time, https://status.openai.com showed no active incident, though there have been other reports of biscuit_baker_service_me_circuit_open tied to a partial outage.

View original on GitHub ↗

42 Comments

hourianto · 1 month ago

ChatGPT/Codex are all down currently, it's not a Codex-specific sub issue

no-chili · 1 month ago

unexpected status 503 Service Unavailable

ixinhoo · 1 month ago

I also encountered the same problem.

kaiserproger · 1 month ago

Seems like all system got shut down. Plugins do not load, settings do not work, avatar in ChatGPT web app does not load, it says I can upgrade plan despite being on Pro x20, chat does not answer at all (previously got 500 No shard mapper found while working with my MCP plugin). Seems more like most of OAI infra is down

doudouxu098 · 1 month ago
"error": {
      "message": "Service Unavailable",
      "type": null,
      "code": "biscuit_baker_service_me_circuit_open",
      "param": null
    },
    "status": 503

same problem

marc-caramello · 1 month ago

I am also experiencing the same issue. This is what my codex says. I just sent /feedback

My feedback ID is: 019f8c3b-70bd-7a03-9ff3-034c62ba18c2
_____________________________________

We're currently experiencing high demand, which may cause temporary errors.

unexpected status 503 Service Unavailable: Service Unavailable, url: https://chatgpt.com/backend-api/codex/responses, cf-ray: a20a10c2eda214a7-LAX, auth error: 503, auth error code: biscuit_baker_service_me_circuit_open

ixinhoo · 1 month ago

Why hasn't anyone taken responsibility for such a serious and completely paralyzed situation?

jubsan-cpu · 1 month ago

Same , Seems like biscuit baker got issues

kaiserproger · 1 month ago
Why hasn't anyone taken responsibility for such a serious and completely paralyzed situation?

Because it's 2:20 AM in San Francisco :) Will be the rude awakening I guess

Lannnnh · 1 month ago

reset card, plz.

Qiu-Shu · 1 month ago

unexpected status 503 Service Unavailable: Service Unavailable, url: https://chatgpt.com/backend-api/codex/responses, cf-ray: a20a0b35a9bbc8c1-LAX, auth error: 503, auth error code: biscuit_baker_service_me_circuit_open

Same thing

linhnph05 · 1 month ago

same for me too, happened about 10 mins ago

higanbana986 · 1 month ago

It looks like we're facing the same problem.

forex24 · 1 month ago

same

kaiserproger · 1 month ago

Guys, whole OAI infra is down, just visit chatgpt.com :)

Guangming1998 · 1 month ago

Same, no wonder my tasks took forever..

Qiu-Shu · 1 month ago

seem we will get a new reset card

kaiserproger · 1 month ago

I hope for two reset cards, it's very serious incident

JQT-7 · 1 month ago

I have the same problem and hope it will be fixed soon.

Qiu-Shu · 1 month ago

yes codex and chatgtp both down

tatarmb4s · 1 month ago

its interesting that the public signed out version works

<img width="2256" height="829" alt="Image" src="https://github.com/user-attachments/assets/b6b4ca63-22b2-4207-b5e0-c14b4c43b600" />

kaiserproger · 1 month ago
its interesting that the public signed out version works <img alt="Image" width="2000" height="735" src="https://private-user-images.githubusercontent.com/94311853/626650933-b6b4ca63-22b2-4207-b5e0-c14b4c43b600.png?jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.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.hoa4t4oY7TUOZ0z6QRF5I1qTclcfwctfv03O2U10Iak">

try to load any plugin or check profile

<img width="251" height="71" alt="Image" src="https://github.com/user-attachments/assets/d51d6d2d-c0a8-4332-9c18-838dd9a875a0" />

For me it says to Upgrade but I'm Pro x20 lol. Model selector is also broken atm

GiZGY · 1 month ago

+1
primaryapi_server_error

blade-cdn · 1 month ago

我刚昨天进行了重置,看来又要获得一次重置了

kaiserproger · 1 month ago

@gkjpettet edit your issue please, so more people would understand the cause of the problem:
https://status.openai.com/incidents/01KYC921K145JTR1JK7DYKGWH1

Currently everything is down, not just Codex

Tr1meputiNe · 1 month ago

I got the same☹️

Qiu-Shu · 1 month ago

anyone tried kimi from moonshot ai? i really wanna know which one is better compare with codex

laityy · 1 month ago

same problem

OmerGitH · 1 month ago

Same issue

BronsonLau · 1 month ago

I thought I was the only one who encounter this. LOL

Faith-2002 · 1 month ago

Same problem

linux188188-commits · 1 month ago

我他妈,刚重置,这又是要送了?

SkyXMoon · 1 month ago

我也一样。看来确实又要送重置了

StarlingLin · 1 month ago

same

kaiserproger · 1 month ago

Thirty five minutes since first report and it's still down. I can't believe such a huge system laid all at once

Somebody should get fired for terrible system design

Erpfire · 1 month ago

When will it be fixed?

MaM12138 · 1 month ago

Same 503 issue

llxisdsh · 1 month ago

Oh, I specifically logged out and found that I couldn't even log in anymore. Good thing GitHub isn't down.

ixinhoo · 1 month ago

This problem still persists. I find that it has not been completely resolved:

unexpected status 503 Service Unavailable: Service Unavailable, url: https://chatgpt.com/backend-api/codex/responses, cf-ray: a20ad2382a8d2eba-LAX, auth error: 503, auth error code: biscuit_baker_service_me_circuit_open

leostewart · 1 month ago
ivanjx · 1 month ago

seem to be fixed for me via opencode