Codex app becomes unusable after opening a specific chat

Resolved 💬 1 comment Opened Jul 26, 2026 by kjin1929 Closed Jul 26, 2026
💡 Likely answer: A maintainer (github-actions[bot], contributor) responded on this thread — see the highlighted reply below.

Hello,

I am experiencing a critical issue with the desktop app.

When I open a particular chat, the app immediately crashes. After this happens, launching the app again is impossible—the app closes during startup every time. The only way I have found to recover it is to completely reinstall the application.

  1. Launch the ChatGPT app.
  2. Open the affected chat.
  3. The app immediately crashes.
  4. Attempt to relaunch the app.
  5. The app continues to crash on startup and cannot be used.
  6. Reinstalling the app temporarily restores access, but opening the same chat causes the issue again.

View original on GitHub ↗

1 Comment

github-actions[bot] contributor · 1 month ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

  • #35278
  • #35464

Powered by Codex Action