Codex app becomes unusable after opening a specific chat
Resolved 💬 1 comment Opened Jul 26, 2026 by kjin1929 Closed Jul 26, 2026
💡 Likely answer: A maintainer (github-actions[bot], contributor)
responded on this thread — see the highlighted reply below.
Hello,
I am experiencing a critical issue with the desktop app.
When I open a particular chat, the app immediately crashes. After this happens, launching the app again is impossible—the app closes during startup every time. The only way I have found to recover it is to completely reinstall the application.
- Launch the ChatGPT app.
- Open the affected chat.
- The app immediately crashes.
- Attempt to relaunch the app.
- The app continues to crash on startup and cannot be used.
- Reinstalling the app temporarily restores access, but opening the same chat causes the issue again.
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