macOS Remote Control cannot be enabled

What version of the Codex App are you using (From “About Codex” dialog)?

26.727.51351

What subscription do you have?

Plus

What platform is your computer?

Darwin 25.5.0 arm64 arm

What issue are you seeing?

On the macOS Codex/ChatGPT app, Remote Control cannot be enabled from:

Settings → Connections → Control this Mac → Allow

<img width="1355" height="834" alt="Image" src="https://github.com/user-attachments/assets/d1288056-56dd-4b8b-9d6d-1541b138c3d9" />
<img width="740" height="706" alt="Image" src="https://github.com/user-attachments/assets/f4aa5316-8031-4474-9a30-6789dd5cbe3d" />

The app displays either:

“Couldn’t enable remote control. Try again”

“Could not enable remote control. Please ensure only one instance of ChatGPT is running.”

Troubleshooting completed

Updated both the macOS and mobile apps

Restarted the Mac

Restarted the app

Signed out and back in

Force-quit the main ChatGPT process

Confirmed only one main ChatGPT process is running

Force-quit the ChatGPT helper processes

Confirmed that only Dock Extra (ChatGPT.app) persists, which appears to be a normal macOS helper process

Tried clicking Allow only once and received the same error

Remote Control never becomes enabled and no usable pairing is created.

Environment

Platform: macOS

App: Codex/ChatGPT macOS app

Mobile app: ChatGPT mobile app

macOS version: 26.5.1 (25F80)

App version: 26.727.51351

Mac model/chip: Macbook 2020 (M1)

What steps can reproduce the bug?

On the macOS Codex/ChatGPT app, Remote Control cannot be enabled from:

Settings → Connections → Control this Mac → Allow

What is the expected behavior?

_No response_

Additional information

_No response_