Deleted account's personal data stays with OpenAI
Open 💬 1 comment Opened Aug 5, 2026 by euguk007
What issue are you seeing?
I have deleted one of my accounts from OpenAI/ChatGPT over a month ago.
Now I face the following problems, some of which raise security concerns.
- I can not re-register with ChatGPT using the previously deleted account's email address.
- I can not register a new ChatGPT using new email address with the mobile phone number that was attached to the previously deleted account.
How does OpenAI handle personal data? Why am I faced with these complications?
What steps can reproduce the bug?
- Deleted account.
- Tried to re-register with the old email.
- Tried to register with new email.
What is the expected behavior?
_No response_
Additional information
_No response_
1 Comment
Also, the attempt to try the Plus plan for 1 months free - fails, but stores the Credit Card details without (!) an option to remove it from the saved status!!!