[Desktop][Browser] Allowed website remains blocked by a saved permission preference

Summary

In the Windows desktop app, the built-in Browser shows https://play.google.com as allowed, but Browser Use consistently rejects read access because it sees a saved blocking preference.

The permissions UI and the Browser Use permission state appear to be out of sync.

Steps to reproduce

1. Open and sign in to Google Play Console in the built-in browser.
2. Open Settings → Browser → Website permissions.
3. Set View, Download, and Upload to Allow for https://play.google.com, then save the settings.
4. Ask Codex to inspect the open Play Console tab.
5. Restart the desktop app and repeat the test with a fresh browser session.

Actual result

Every attempt to read the page is rejected immediately with this message:

Browser Use rejected this action due to browser security policy.
Reason: A saved user permission setting blocks this action.
Browser use cannot access https://play.google.com because the user has a saved preference that blocks it.

No new permission prompt appears.

The result is the same after:

• saving the site permission again;
• removing and recreating the permission;
• fully restarting the desktop app;
• opening a fresh built-in browser session;
• testing both the Play Console application list and an application dashboard.

Expected result

When View is set to Allow, Codex should be able to inspect the page. If no valid permission is stored, the desktop app should show a new permission request instead of silently applying a stale denial.

Impact

Authenticated browser workflows on the affected hostname cannot proceed. The safety error also correctly prevents switching to another browser surface as a workaround, so there is no automated recovery path.

Environment

• ChatGPT/Codex desktop app on Windows
• Built-in Browser plugin
• Authenticated Google Play Console session

No account identifiers, private Play Console URLs, cookies, credentials, or session logs are included in this report.