Codex App window repeatedly turns completely blank after renderer crashes

Open 💬 2 comments Opened Aug 11, 2026 by JJGGu
💡 Likely answer: A maintainer (github-actions[bot], contributor) responded on this thread — see the highlighted reply below.

What version of the Codex App are you using (From “About Codex” dialog)?

26.803.61601 (build 6396); bundled codex-cli 0.147.0-alpha.6.5

What subscription do you have?

ChatGPT subscription (exact tier is not displayed in the Codex App)

What platform is your computer?

macOS 26.5.1 (Build 25F80), Apple Silicon arm64; Darwin 25.5.0

What issue are you seeing?

The Codex App window intermittently becomes completely blank while multiple important tasks are running. Restarting the app restores the UI, but the interruption has caused important tasks to be left unfinished or difficult to recover.

Local Crashpad records show repeated renderer crashes. On 2026-08-11 (Asia/Shanghai), renderer crash records were created at 16:09:11, 16:12:59, and 16:17:31. The same machine also has renderer crash records from 2026-08-10 at 10:42:54 and 20:24:25.

This appears to be a UI renderer failure rather than a project/workspace error. No project names, task content, account identifiers, or raw logs are included here.

What steps can reproduce the bug?

The issue is intermittent, but the most consistent sequence observed in the local app logs is:

  1. Run multiple Codex tasks concurrently.
  2. At least one task starts or uses the Codex in-app Browser.
  3. Within several seconds, a renderer crash is recorded.
  4. The app UI may become entirely blank.
  5. Quit and restart the Codex App; the UI returns.

Examples on 2026-08-11 (Asia/Shanghai):

  • 16:09:04 in-app Browser session startup → 16:09:11 renderer crash.
  • 16:12:44 in-app Browser session startup → 16:12:59 renderer crash.
  • 16:17:28 in-app Browser session startup → 16:17:31 renderer crash.

After these events, app logs report messages such as:

  • route window is not live
  • No ChatGPT browser route is available
  • host did not respond to sync request

No system memory-pressure or jetsam event was recorded at the incident time. Restarting the app is the only reliable recovery I have found.

What is the expected behavior?

A renderer or in-app Browser failure should not blank the entire Codex App. If a child renderer crashes, the app should automatically recover the affected view while keeping task state and active runs accessible.

Additional information

Impact: High. This has happened repeatedly and has interrupted important long-running work, leaving some tasks unfinished.

The app updated/relaunched around 16:11 on 2026-08-11, but renderer crashes occurred both before and after that update, so the update alone does not explain the issue.

The app was using substantial memory at the time, but the macOS system had no recorded memory-pressure event and still had ample available memory. The strongest correlation is with in-app Browser session startup.

I can provide the relevant redacted app-log excerpts privately if maintainers need them.

View original on GitHub ↗

2 Comments

github-actions[bot] contributor · 17 days ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

  • #37541
  • #37550
  • #36821

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alienself · 14 days ago

Same issue on mac...