Billing Issue

Open 💬 2 comments Opened Aug 20, 2026 by iPeerM
💡 Likely answer: A maintainer (github-actions[bot], contributor) responded on this thread — see the highlighted reply below.

What version of the Codex App are you using (From “About Codex” dialog)?

Powered by Codex & OWL Version 26.814.41957 Released Aug 18, 2026

What subscription do you have?

Plus Plan

What platform is your computer?

windows

What issue are you seeing?

Please provide the usage/transaction breakdown showing how my 250 purchased credits were consumed today

What steps can reproduce the bug?

Feedback ID: no-active-thread-01a01f02-647d-78a2-9305-b09d642ebc3a

What is the expected behavior?

_No response_

Additional information

_No response_

View original on GitHub ↗

2 Comments

github-actions[bot] contributor · 7 days ago

Potential duplicates detected. Please review them and close your issue if it is a duplicate.

  • #39260

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iPeerM · 7 days ago

I am a ChatGPT Plus user. I purchased 250 additional credits today, 20 August 2026. My Settings → Usage page now shows 0 credits and 0% weekly usage remaining. However, the Usage page does not show any recent credit transaction/consumption history, so I cannot verify how the 250 purchased credits were used.

Please check my account and provide the transaction/usage breakdown for the 250 credits purchased today, including the purchase time, credits added, and which Codex/Work/Workspace Agent tasks consumed them. If the credits were not correctly applied to my account, please restore them.