Windows app stuck in Codex.

Open 💬 0 comments Opened Aug 24, 2026 by liorardman-ai

What version of the Codex App are you using (From “About Codex” dialog)?

26.818.41509

What subscription do you have?

plus

What platform is your computer?

win11 pro

What issue are you seeing?

Windows app stuck in Codex. The ChatGPT/Codex product switcher is not available/functional. According to the current ChatGPT desktop documentation, I should be able to select ChatGPT or Codex from the top menu.

Windows 11, app version 26.818.41509.
I already tried checking for updates, Repair/Reset, uninstalling and reinstalling the app, and restarting Windows. The issue persists.

Screenshot attached.

What steps can reproduce the bug?

Feedback ID: no-active-thread-01a032c7-1188-7831-89c2-350db8ea57ea

What is the expected behavior?

Switching between Chat/Codex

Additional information

_No response_

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