macOS App Keeps Showing Login Page After Email Address Change
Open 💬 1 comment Opened Aug 26, 2026 by s1n9t9b9r
💡 Likely answer: A maintainer (github-actions[bot], contributor)
responded on this thread — see the highlighted reply below.
Issue: 01a03b3e-0843-7f00-8dbb-e681314cb316
ChatGPT 26.820.60940
Issue:
After changing the email address associated with my ChatGPT/OpenAI account, the ChatGPT macOS app repeatedly shows the login page.
Description:
I successfully changed my account email address. Since then, whenever I open or use the ChatGPT macOS app, I am redirected to the login page and asked to sign in again. Even after successfully logging in, the login page keeps appearing.
Expected behavior:
After signing in once with my updated email address, the macOS app should keep me logged in normally.
Actual behavior:
The app repeatedly returns to the login screen, making it difficult to use the app normally.
Platform: ChatGPT for macOS
Steps to reproduce:
- Change the email address associated with the ChatGPT account.
- Open the ChatGPT macOS app.
- Sign in with the updated account information.
- Continue using or reopen the app.
- The login page appears again.
1 Comment
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