[ChatGPT Web] Switching between alternate responses makes the answer disappear

Open 💬 1 comment Opened Aug 27, 2026 by Reza00498895

What issue are you seeing?

On ChatGPT Web, when an assistant message has multiple alternative responses and the UI shows navigation controls such as 1/2 and 2/2, clicking the arrow to switch to the other response can make the entire assistant answer disappear.

Instead of rendering the second response, the response area becomes blank / the answer is no longer visible.

What steps can reproduce the bug?

  1. Open a conversation on ChatGPT Web.
  2. Use a message where ChatGPT has generated two alternative assistant responses and the response navigation arrows are visible.
  3. Click the arrow to switch from the currently displayed response to the other response.
  4. Observe that the assistant response disappears instead of switching to the second response.

What is the expected behavior?

Clicking the response navigation arrow should render the selected alternate response while keeping the conversation content visible.

Additional information

  • Surface: ChatGPT Web (chatgpt.com)
  • Platform: Windows desktop
  • Browser: Google Chrome 151
  • Observed: August 27, 2026
  • No error message is shown; the response content simply disappears after using the alternate-response navigation control.

There appear to be recent reports elsewhere about regressions involving message-version / response-navigation arrows, but I could not find this exact blank-response symptom in the existing issues for this repository.

View original on GitHub ↗

1 Comment

rgc69 · 1 hour ago

I’m experiencing the same issue. I had a response with the 1/2 version selector, clicked the right arrow to view the second variant, and then the selector disappeared. I can no longer return to the first version.
The first variant contained generated text that is now completely inaccessible, so this is not just a UI issue — it can effectively make previously generated content unavailable.
The same behavior occurs both in the desktop app and on the web version, so it doesn’t seem to be limited to the desktop client