[status] Account plan displays "Free" despite active Plus subscription

Resolved 💬 6 comments Opened Sep 24, 2025 by tm-iands Closed Dec 10, 2025
💡 Likely answer: A maintainer (etraut-openai, contributor) responded on this thread — see the highlighted reply below.

What version of Codex is running?

codex-cli 0.40.0

Which model were you using?

gpt-5-codex

What platform is your computer?

Microsoft Windows NT 10.0.26100.0 x64

What steps can reproduce the bug?

  1. Sign in to Codex CLI with an OpenAI account that has an active Plus subscription.
  2. Open the Codex console and run /status.
  3. In the Account section, check the Plan value.

What is the expected behavior?

/status should display the correct subscription tier for the signed-in account. For a Plus subscriber, it should show Plan: Plus (or the accurate plan name), not Free.

What do you see instead?

/status reports Plan: Free under Account → Plan even though the signed-in account has an active Plus subscription.

Additional information

_No response_

View original on GitHub ↗

6 Comments

noessonlab · 11 months ago

same

msjuck-cell · 10 months ago

Same Here,

OpenAI Codex (v0.46.0)
Ubuntu 24

I logout both vscode and cli, but not working.

scopendo · 10 months ago

Similar but mine says Plus when I have a Pro subscription -- I had Plus at the time of logging in to the CLI.

etraut-openai contributor · 8 months ago

This should be fixed as of 0.66.0.

perim · 8 months ago

The problem persists with codex 0.77, just signed up for a Plus personal account, connected it with codex CLI and it keeps complaining about not having a ChatGPT plan. Signed out and in again multiple times. There are so many tickets on this issue, I really don't want to make yet another one.

etraut-openai contributor · 8 months ago

@perim, if you're seeing this with the latest version of the CLI, then it's a different bug from the one that was fixed earlier. I'm going to lock this issue to prevent additional posts. Please attempt to log out and log back in, use the the /feedback slash command to upload your logs and create a new bug report that includes the thread ID. That will help us investigate the issue you're seeing.