bug: server error after a long session.

Resolved 💬 1 comment Opened Apr 25, 2025 by GrufityDev Closed Aug 7, 2025

What version of Codex is running?

0.1.2504211509

Which model were you using?

gpt-4o-mini

What platform is your computer?

Darwin 24.3.0 x86_64 i386

What steps can reproduce the bug?

1: Run codex to open the codex prompt
2: At prompt write any command. Tried with "Explain the current code". Error description is as follows
[Error]: An error occurred while processing your request. You can retry your request, or contact us through our help center at help.openai.com if the error persists. Please include the request ID req_<#################> in your message.
at e.a [as iterator]

Contacted open ai but no response so far

Note: It was working earlier but after one coding session it stopped working. Tried new window. Restarted comp but nothing worked. Tried with new Key but the result is same.

What is the expected behavior?

Codex should produce output based on prompt

What do you see instead?

[Error]: An error occurred while processing your request. You can retry your request, or contact us through our help center at help.openai.com if the error persists. Please include the request ID req_<#################> in your message.
at e.a [as iterator] (file:///Users//.nvm/versions/node/v23.8.0/lib/node_modules/@openai/codex/dist/cli.js:475:1514)
at process.processTicksAndRejections (node:internal/process/task_queues:105:5)
at async pE.run (file:///Users//.nvm/versions/node/v23.8.0/lib/node_modules/@openai/codex/dist/cli.js:492:3075) {
status: undefined,
headers: undefined,
request_id: undefined,
error: {
type: 'server_error',
code: 'server_error',
message: 'An error occurred while processing your request. You can retry your request, or contact us through our help center at help.openai.com if the error persists. Please include the request ID req_<#################> in your message.',
param: null
},
code: 'server_error',
param: null,
type: 'server_error'
}

Node.js v23.8.0

Additional information

_No response_

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