Pro users should be able to purchase additional credits for code reviews

@thibauld, thanks for reporting this. You are correct. You should have the ability to purchase additional credits if you are a Pro user. We're investigating why you're seeing this behavior.

Thank you @etraut-openai ! Yes, please allow me to pay you more, it's very frustrating to not have codex reviews anymore on our Pro account

Me too

________________________________________
From: Thibauld Favre @.***>
Sent: Friday, December 5, 2025 7:56:15 PM
To: openai/codex
Cc: Ladislav Gallay; Manual
Subject: Re: [openai/codex] Pro users should be able to purchase additional credits for code reviews (Issue #7503)

[https://avatars.githubusercontent.com/u/197119?s=20&v=4]thibauld left a comment (openai/codex#7503)<https://github.com/openai/codex/issues/7503#issuecomment-3618146614>

Thank you @etraut-openai<https://github.com/etraut-openai> ! Yes, please allow me to pay you more, it's very frustrating to not have codex reviews anymore on our Pro account

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@thibauld & @Laykou, could you provide your user IDs? This will allow us to look up logs relating to your plan. On https://chatgpt.com/codex, click on your profile icon in the top right, and then click on your email address. This will copy your user id onto your clipboard. It should look something like user-<a bunch of random characters>.

@etraut-openai Here is mine: user-bvLLFFm20iZFyJFW2cGvfHhp

Mine is: user-crNmNiMnowmrLnmpwH7Uw9M4. Thank you very much!

Same Problem

@thibauld @Laykou, our records indicate that your account is under a team plan. Would you mind checking for me if you're in your personal workspace?

@zhao-oai I'm in a Team plan. Can I somehow increase the credits on a Team plan - for whole team?

hi @Laykou, you are able to purchase credits on the team plan via the admin page (note: you must be an admin to be able to do this).

Got the same issue here. Should the credits be purchased in the chatgpt interface or in the codex interface? We are on a team plan...

@zhao-oai yes I am on a team plan and I am the owner. I just added $4K of credits using the link you provided (the admin page)... but I still have 0% remaining in "Code reviews" 😱 What am I doing wrong?

<img width="1583" height="869" alt="Image" src="https://github.com/user-attachments/assets/fbd505d1-2bfb-4905-a8ab-7618e0fea93b" />

I am also experiencing the same issue on a Business Plan. I cannot add credits from either the codex or ChatGPT usage or billing pages. No interface shows to allow purchase.

@PurpleHexagon, can you load the https://chatgpt.com/admin/billing page? You should be able to see this if you are admin for your Business plan account.

@thibauld, when you have a Business Plan, each member of the team gets a usage allocation as part of the subscription. There are separate allocations for code generation prompts and code reviews. The screen shot that you posted shows your usage for this time period, and it tells you that you've exhausted your quota for code reviews.

When you purchase additional credits for the team, those go into a pool that anyone on the team can use, including yourself. If you initiate a code review and have remaining allocation through your subscription, it will draw from that first. If you've exhausted your subscription allocation, it will draw from the additional credits pool. If your subscription allocation is exhausted _and_ your credit pool is empty, then the code review will fail with an error.

@etraut-openai Thank you for your response I am an admin and can load the page, there are also two owners, so I can check if they can see any way of buying credits. I do not see any way to buy credits myself, see screenshot. Please advise.

<img width="1027" height="751" alt="Image" src="https://github.com/user-attachments/assets/c4cce507-c800-4539-90a6-84dba07def81" />

@PurpleHexagon, were the other owners of your account able to add credits? I can investigate further id you provide your user ID. On https://chatgpt.com/codex, click on your profile icon in the top right, and then click on your email address. This will copy your user id onto your clipboard. It should look something like user-<a bunch of random characters>.

I am able to see https://chatgpt.com/admin/billing - but not able to add more credits for code review. My user ID user-qJZRI4ydJrT85sjRVJUj7TvQ - seems like a really basic issue, not sure why its taking so long to resolve?

@technopahadi, my assumption was that this issue was resolved. I was leaving it open until I heard back from @PurpleHexagon, but I was planning to close it since it has been a month.

What type of plan are you on? Plus? Pro? Business? The others who reported this problem initially reported that they were on Pro plans, but they were actually using Business plans. If you're on a Business plan, are you sure you're an admin? Only admins can purchase new credits.

My plan (attaching screenshot)

<img width="319" height="302" alt="Image" src="https://github.com/user-attachments/assets/996dcd8f-2830-4601-a256-7108d722834a" />

My account type (attaching screenshot)

<img width="73" height="52" alt="Image" src="https://github.com/user-attachments/assets/5add78a4-1f52-4446-a11e-47a6a3aa6c01" />

My codex usage dashboard (screenshot)

<img width="653" height="718" alt="Image" src="https://github.com/user-attachments/assets/9b1f0944-5a0f-44f9-8ce6-7d88b5b05732" />

My code review section (screenshot)

<img width="1194" height="679" alt="Image" src="https://github.com/user-attachments/assets/ec220dba-96fa-4a7c-9774-1194bebfbee8" />

Business accounts automatically allow credits to be used for code reviews. Where as plus/pro need to enable this setting manually.

To purchase credits for a business plan, log in as the admin and navigate to Settings > Billing. Credits are not managed separately through Codex. See https://help.openai.com/en/articles/11487671-flexible-pricing-for-the-enterprise-edu-and-business-plans

I know this is confusing and not great. I'll see if that can be changed in the future.

@willwang-openai and how are the credits purchased on this UI (https://chatgpt.com/admin/billing)?

<img width="860" height="673" alt="Image" src="https://github.com/user-attachments/assets/a27db04e-c488-4c61-9f65-0689b0a14b2a" />

This is still an issue @etraut-openai . I am on the business plan. I bought credits through ChatGPT interface, but still don't see the option to turn credits usage in Codex dashboard. my org id is org-z5Js8iNCq2YczYqqbArbrHIo

<img width="1281" height="430" alt="Image" src="https://github.com/user-attachments/assets/385e25d7-9d26-41b4-a221-aef7e08dbab8" />

<img width="1275" height="574" alt="Image" src="https://github.com/user-attachments/assets/d0894fb3-3aad-430c-a7b8-80c3776482fb" />

<img width="874" height="861" alt="Image" src="https://github.com/user-attachments/assets/79828b10-97b6-4e79-87b4-b1ee96a3ebe5" />

@etraut-openai our devops guy says this is still an issue

@egalanos, what plan type are you on? Please see the note above about the (admittedly confusing) UI for business plans.

Folks at OpenAI - please try it yourselves once, try it with accounts outside openai.