High Demand Error

Resolved 💬 2 comments Opened Dec 17, 2025 by cheang150 Closed Dec 17, 2025

What version of Codex is running?

gpt-5.1

What subscription do you have?

Enterprise

Which model were you using?

gpt-5.1

What platform is your computer?

Microsoft Windows NT 10.0.19045.0 x64

What issue are you seeing?

Configured ~/.codex/config.toml as below

model = "gpt-5.1"
model_provider = "nwg"

[model_providers.nwg]
name = "gpt-5.1"
base_url = "https://nwgateway-appdev.kepler-prod.shared.banksvcs.net/genai/openai/gpt51_dzstd/openai/deployments/gpt51_dzstd_prod_sec_2025-11-13"
wire_api = "chat"
env_key = "OPENAI_API_KEY"
query_params = { api-version = "2024-12-01-preview" }

Just a simple codex "hello" get me We're currently experiencing high demand, which may cause temporary errors.
The status started with Working, then Reconnecting and finally the high demand error. I've tried to eliminate the possibility of custom endpoint issue by running curl and both curl and codex is using the same JWT token.

PS C:\dev\workspace> curl.exe -X POST `
>>   "https://nwgateway-appdev.kepler-prod.shared.banksvcs.net/genai/openai/gpt51_dzstd/openai/deployments/gpt51_dzstd_prod_sec_2025-11-13/chat/completions?api-version=2024-12-01-preview" `
>>   -H "Content-Type: application/json" `
>>   -H "Authorization: Bearer $env:OPENAI_API_KEY" `
>>   -d '{\"messages\": [{\"role\": \"user\", \"content\": \"hello\"}]}'
{"choices":[{"content_filter_results":{},"finish_reason":"stop","index":0,"logprobs":null,"message":{"annotations":[],"content":"Hello! How can I help you today?","refusal":null,"role":"assistant"}}],"created":1765962186,"id":"chatcmpl-Cnhj04
KURALRdjqUb6XFp4MbKKhJc","model":"gpt-5.1-2025-11-13","object":"chat.completion","prompt_filter_results":[{"prompt_index":0,"content_filter_results":{}}],"system_fingerprint":null,"usage":{"completion_tokens":19,"completion_tokens_details":{"
accepted_prediction_tokens":0,"audio_tokens":0,"reasoning_tokens":0,"rejected_prediction_tokens":0},"prompt_tokens":7,"prompt_tokens_details":{"audio_tokens":0,"cached_tokens":0},"total_tokens":26}}

I have tried to restart codex session as well, the error seems to be consistent.

What steps can reproduce the bug?

Uploaded thread: 019b2b85-474e-7a32-b144-d80ceefc05c4

What is the expected behavior?

Codex should run fine without error

Additional information

I am aware of #8120 but it seems to be closed as resolved as fix has been deployed 9 hours ago. But this issue is still persistent for me.

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